Superior Plumbing & Drain

Superior Plumbing recently installed a gas water heater in my mother’s house. The team was friendly, professional, and easy to work with. I really appreciated that they were able to come out the same day, give an estimate, and get the job done right away. They explained what they were doing clearly and completed the work in a reasonable amount of time. The installation looks clean and works as expected. Overall, it was a smooth experience, and I’d be happy to call them again for future plumbing needs.

I had a water leak during the coldest week and I had to shut my water off for 2 days. I called Superior and they came out the day I called them. Dustin was very polite and explained everything to me. I can't thank them enough for their services. I will definitely use them again.

We had a leak in the crawl space under our house, and access to the leak was quite difficult. Dustin and Bob rose to the occasion and made the repair. I appreciate their tenacity, as it was not easy to figure out how to deal with the challenges. They were prompt and courteous and were excellent communicators. I highly recommend Superior.

Robert was great right from the start. Professional and very courteous. He was able to fix my leak that another well known company could not. After that company told me they would have to custom make me something, and ghosted me, I called Superior. Robert had an estimate to me in a couple of days. A couple more days later the job was finished. Thanks Robert

Great work done by Superior Plumbing! Braten came out and did an excellent job replacing our dripping exterior faucets and adding valves on the interior. On time, got the job done, positive experience and good price.

Robert has always been phenomenal. Great business practices, knowledgeable, saved us money when another company misdiagnosed a problem. They have installed a booster pump with a reservoir tank because we're located on high ground. Just awesome. Can't recommend enough!

This was our first plumbing need since moving to Alabaster over 20 years ago so we didnt know who to call. When I contacted Superior, I was greeted by a friendly, caring voice who took our information and quickly arranged for a same day appointment. Robert and his team arrived on time and was a pleasure to work with. Robert diagnosed the problem and had us back up and running quickly. It didn't require as much work as expected and he was honest about it. That saved us money. Based on this visit, I would highly recommend Superior Plumbing.

I cannot express how awesome of an experience we had with Robert, Hogan, and everyone at Superior Plumbing. I noticed a possible water leak this morning but wasn’t certain where it was originating. I called and spoke to a scheduler. She took my info and was upfront they didn’t have an opening until Wednesday but she would call if something came open sooner. By this afternoon she called back that they could fit me in today. Soon after Robert and Hogan arrived and they listened, looked, and fixed the issue quickly at a very fair price. I’ve also had an ongoing toilet issue that they fixed as well in such a way it should be a permanent fix. Robert was so knowledgeable and a great communicator that it made a potentially stressful situation very easy and painless. We are now a client for life and have no problem giving this company a 5 star review.