Craftsman Plumbing, Inc.
Review Summary
Craftsman Plumbing, Inc. Reviews Summary:
- Positive: Good for gas line installation (kept original price despite unexpected complications), sewer line repair (efficient, permitted, and on time), and emergency services (quick response, transparent pricing, and customer comfort). Some customers experienced quick and effective drain clearing, with follow-up service provided at no charge.
- Negative: One customer was charged for a service visit where no repairs were made (and no tools were used), and the leak was not resolved. Another customer was charged for a service that misdiagnosed a gas leak, leading to further issues and the need for a different plumber.
- General: Mixed experiences. Some customers found the company fast, professional, and fairly priced, while others had negative experiences with misdiagnosis, lack of repairs, and perceived lack of value for money.
Reviews
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(13 reviews)
David Shepherd
I had Craftsman Plumbing come to my house to quote running a new gas line to a new gas stove in our kitchen. Josh and his helper came by as promised this week, made their inspection, & provided me pricing on the spot. I setup the work two days later. Josh and his helper came out and once they opened my ceiling up realized it would take longer than what they quoted as there was duct in the way of where they were going to run the gas line. There was no way of knowing the duct was there. They never asked for more money. They kept their word on their pricing and did a good job in the process. They didn't try to cut corners to make up for the lost time that wasn't bid in. They even skipped lunch to get the job done without delay. I appreciate that and wanted to return the favor with a good review!
Nichole Terry