Extra Care Plumbing, LLC

I moved to the great state of Alabama almost 2 years ago after following my babygirl after she graduated from AU. I live in Tuscaloosa and have OLD REPUBLIC HOME PROTECTION as our home warrenty. I needed a plummer so I called Old Republic to set this up.. I got a call from Extra Care Plumming (out of Birmingham) very nice woman called me, had couple questions and we set up appointment, all this was within just a couple days :) on day of appointment I received a text and call from Andre(extra care) advising he was on his way. As soon as I met Andre I felt very comfortable and at ease, this is very important for me, being a woman alone and not knowing anything about plummimg it’s kind of like taking your car to mechanic and well just not knowing if you can really “trust” what they tell you. It can be scary sometimes.. while chatting with Andre he told me he had like 30 couple years of plummimg but you could just tell he knew what he was doing! He didn’t mind me following him around asking all my questions and actually talking TO me, not down to me :) which means a lot! He explained everything in terms I could understand! :) it turns out to be a very easy fix, he is ordering some parts and will comeback and finish job! My reason for this review is … there are a lot of shady people out there and if this review puts just one other person’s mind at ease … GOOD, GREAT!! Call Extra Care Plummimg and feel more comfortable about your decision!! You can tell Andre cares about his company and reputation, I don’t think he will let you down!! I hope this helps someone who is looking for a dependable plummer :) peace & love

Extra Care plumbing did an amazing job! Mr. Andre was prompt, professional and very thorough. He explained everything he was doing and put our minds at ease! We only use Extra Care Plumbing! We highly recommend this company for all your plumbing needs, you will not be disappointed.

Andre was so wonderful to work with! He was able to come out to our house same day to help us. We are so appreciative of him and highly recommend him and his company! We will be using him for all our plumbing needs moving forward. Thank you Andre!

Unfortunately (for me) I was in need of a plumber three times in one week for three separate issues. Extra Care Plumbing was able to come out fast and took care of all of my issues at a super reasonable price. Andre was so knowledgeable and told me some extra things to look out for. Highly recommend and these will be my go to plumbers from here on out.

They did a fine job on some things at my house, but I didn’t like how the master plumber sat in the van and sent in his apprentice to do the analysis on our home warranty jobs. There were a couple times that the apprentice said something that didn’t make sense to me and I ended up being right. Because of these things, we had some jobs take longer to get done than they should have. In the end, the plumbing work they did was fine, but I wouldn’t choose this company over another plumbing company.

Where do I begin. If I could give a 50 star rating, I would! Andre has been the most kind, honest, and up front person I have ever worked with. He and his crew were fast and absolutely amazing at the job. He went above and beyond for us. I will only use his service from now on if we ever encounter an issue with our plumbing. He went out of his way to help solve our issue. I would HIGHLY recommend this company. They will get it done the right way, the first time, no matter how long it takes. He is an honest man and someone worth working with.

A pipe burst in our kitchen ceiling on Christmas Eve. Of course most plumbers were closed and the ones that said 24hours didn't pick up the phone. We saw that Extra Care had such great reviews that I called them and they picked up and got us scheduled. With the crazy cold weather, there were a few people already scheduled ahead of us who were in worse shape, but I appreciated the calls to let us know what was going on. When Andre got here, he got right on fixing our pipe and was able to recommend people to help repair the damage to our home. I will tell anyone who is looking for a plumber to use Extra Care Plumbing. Thank you all again!

They came out within half an hour and got my water heater fixed (also cleaned up the water that was all over the floor). Super kind and professional, will use them on any plumbing issues I have in the future. Cannot say enough good things, thank you again!