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Iron Mountain Drains & Plumbing And Construction

📍 3648 Vann Rd Suite 124, Birmingham, AL 35235 📞 (205) 516-4927 🌐 Website
4.9 (309 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

Iron Mountain Drains & Plumbing consistently receives positive feedback for:

  • Excellent Service: Customers praise the company's professionalism, communication, timeliness, and quality of work.
  • Knowledgeable and Helpful Staff: Employees like Donnie and Joe are frequently mentioned for their expertise, thoroughness, and customer service.
  • Reasonable Pricing: Customers appreciate the fair pricing and value.
  • Responsiveness: Quick scheduling and empathetic office staff are highlighted.
  • Going the Extra Mile: Employees are noted for going above and beyond to solve problems and provide detailed explanations.
Iron Mountain Drains & Plumbing And Construction thumbnail

4.9

(309 reviews)

5 ★97%
4 ★1%
3 ★0%
2 ★0%
1 ★2%

David Rauch

October 17, 2024

I had a fantastic experience with Iron Mountain Drains and Plumbing when they installed my hybrid water heater. The price they quoted was very reasonable, and their attention to detail was excellent. Special shout-out to Donnie, who went above and beyond by driving 40 miles to Jasper to pick up the exact water heater I wanted when no one else had it in stock. I can’t recommend them enough and will definitely be using their services again in the future!

Johnnie Jackson

From the beginning of the service call to the completed service the staff has been easy to work. Great Communication, professionalism, timeliness and job well done. The staff is very informative and personable. Mrs Brittany and Chandler were great. I have had services more than once and highly recommend them.

Kinigra Deon's Family

Joe came out and serviced my home today, and did a phenomenal job! Not only did he fix my plumbing issues, but his customer service was spectacular! I highly recommend this company! Definitely a 10 out of 10!

Angela Anthony

Joe was an excellent choice for the job! I had received a prior quote that was over $2000. They recommended changing out the entire faucet set, but Joe was able to fix the leak quick by replacing just the valve stems. He was kind to my children and not bothered by them following him around-which I tried to stop! He was knowledgeable and explained everything very well. Highly recommend.

Erika Glenn

Absolutely amazing service! Joe was extremely knowledgeable, courteous, friendly and professional! His assessment was thorough and he even went the extra mile to answer questions about additional concerns. I highly recommend this business and can easily rate them 5 stars!

Andrea Bruen

The service I’ve received from Iron Mountain Drains & Plumbing has been wonderful! The nice women in the office got me scheduled right away, she was very empathetic when I explained my situation and received an immediate text confirmation. Donnie does an amazing job! He’s been out to my home a few times to repair water leaks. This time he identified another leak in my garage just under the concrete slab and once that was repaired he determined there was more going on. He informed me of the situation and went above and beyond to find the second waterline leak outside underground near the main sewer. I was kept informed the entire time, updated on pricing and he made sure I was comfortable with steps he was taking to resolve my situation. I am very grateful for his hard work and dedication to provide great customer service! I will definitely be using you all for any future plumbing jobs! Thank you

Tia Wells

Joseph did an excellent job on a toilet repair. He was very professional and knowledgeable. The issue was resolved in a timely manner and we would highly recommend his services.

Sheneedia Dorsey

We were able to get an appointment in less than 24hrs, which was awesome! Joe came out & was on time, friendly and thorough when explaining the work that was completed. He went the extra mile to provide me detailed information on what next steps should be to completely rectify my plumbing issue. Thanks Joe from Iron Mountain Drain & Plumbing!