Stephens Plumbing Inc
Review Summary
- Positive experiences: Customers consistently praise Stephens Plumbing for their professionalism, expertise, efficiency, and responsiveness.
- Reliable and Timely Service: They are known for being available quickly, even in emergencies, and for arriving promptly.
- Skilled Technicians: Specific technicians like Zac, Adam, Ernie, and Paul are highlighted for their knowledge, kindness, and professionalism.
- Problem Solving: They successfully resolved complex issues that other plumbers couldn't, including drain clogs and emergency pipe bursts.
- Fair Pricing: Customers find their prices reasonable and fair.
- Strong Recommendation: The reviews overwhelmingly recommend Stephens Plumbing and indicate a willingness to use them again and exclusively in the future.
Reviews
View All on Google4.5
(43 reviews)
Brandi Hodges
I’ve used Stephens Plumbing for almost 20 years. They are always available in a timely manner at reasonable prices. Would definitely recommend and will definitely use again. Zac was very knowledgeable, kind and had professional look to him. Will ask for him at next service call.
Penni Goldman
I recently had the pleasure of working with Stephens Plumbing Inc. in Birmingham, AL, and I couldn't be more satisfied with their service. From the moment I contacted them, their professionalism and dedication to customer satisfaction were evident. The team promptly addressed my plumbing issues, demonstrating exceptional expertise and efficiency. Their commitment to quality work and attention to detail truly set them apart. I highly recommend Stephens Plumbing Inc. for anyone seeking reliable and top-notch plumbing services. Regional Manager -Siegel Select
Garrett Hurst
Could not be happier with Adam at Stephens Plumbing. We had a drain line clog due to poor slope that two other plumbers were not able to clear. We were told that the entire line needed to be dug up and replaced. Adam was patient and kind and most importantly, worked magic on the pipes, and our issue is resolved! Will keep coming back for sure!
James Pinto
I recommend Stephens without reservation. Have used them for decades both at my home and company. Management, Repairmen, Schedulers all skilled and respectful.
John May
After having a bad experience with another plumbing company that advertises a lot on local tv, we contacted Stephens Plumbing and was glad we did. They responded in a reasonable time and sent two experienced and qualified service people. They quickly repaired our problem, and the charges were very fair compared to the company we had issues with. We will use them exclusively and recommend them to everyone in the future. When you find a good company, keep them!
Dr. Paige Lester
We found ourselves in an emergency situation this week with an impact to business due to a pipe bursting. Stephens Plumbing understood our emergency and had a plumber on site within 2 hours. Zack was very professional, stayed until he finished the job and had our office back up and going for the following day. I can't say enough about what a great job they did. Thank you Stephens Plumbing!!! We'd recommend you 20x over!!!
Susan Bertani
Stephens Plumbing was a God send this week when we had a sewage backup in our basement. I called them and they were at my house in about an hour. This was after-hours in the evening at 7pm. They immediately diagnosed the issue and stabilized the problem until they could come back the next day. They arrived at my home first thing the next morning and repaired the pump and made sure everything was working properly before they left. I highly recommend this company for any of your plumbing needs! Paul was so helpful when I called and the plumbers, Ernie and Adam, were very knowledgeable and professional. Excellent service!
Caroline Shea
They accommodated coming to fix a leak before I went out of town so quickly! Very professional, efficient and reliable! Would recommend them to anyone!