Jackson Plumbing, Heating & Cooling

I am more than satisfied and very impressed. Steven and Boyd came within 20 minutes after they let me know they were on their way. They saw my problem, got right to work and fixed it. I had a hot water heater leak. They fixed it within 30 minutes. Very nice, polite young men. You truly are Jackson Fast!! I will not hesitate to call you again. Thanks for a job well done!!

I called needing a water heater replaced ASAP. I spoke with a very kind and knowledgeable customer representative. The technician's arrived before the scheduled time. Hunter explained all my options thoroughly. Hunter and his co worker got to work promptly. They were extremely polite and friendly!! They did a great job 👍!!

The technicians from Jackson arrived on time. I showed them what was going on and they gave me an estimate. Then they went right to work and got the job done very quickly. He explained exactly what he did, and the price was not bad at all. I am very satisfied with the service provided.

Derrick and his team did a great job fixing our busted main water line in the front yard. Very impressed with their hard work, professionalism, knowledge and kindness. So happy to have our water back after three days. Jackson plumbing was very good with communication keeping me updated on what was going on with Decatur utilities, and timing of when they could be out. I would use them again, no problem.

I had an excellent experience with Tavish and Christian. They did a fantastic job! After I called, they came out the same day to fix the issue, which I really appreciated. They worked quickly, efficiently, and also gave me several options to choose from, which made the whole process smooth and easy. Highly recommend their services!

Jackson Plumbing installed a new hot water heater for us. The techs were very professional and courteous. Everything was explained to us in detail.They did a great job.We are very pleased with a job well done, thank you Tavish and Keith!

My technician was Adam, very courteous young man. He did an excellent job! But my concern as a customer was the payment method? He had to take my card, put my numbers in which I did not like,A company this big should have a tap or insert process for the security of the customer. I Give that process a F. There’s no reason in 2025 That you don’t have a updated system for the security of the customer thank you

Wonderful service! Derrick French was on time, very knowledgeable, answered all my questions, and took care of the issue immediately. I received multiple quotes for possible future work that may need to be done, and not just the most expensive. He explained the charges for the service call before payment was made, and before they left the neighborhood I already had the quotes and receipt of work completed in my email. Highly recommend!