Plumber Near Me

Roto-Rooter Plumbing and Water Cleanup

📍 3125 Hwy 31 S Suite 300, Decatur, AL 35603 📞 (256) 274-6520 🌐 Website
4.7 (319 reviews)
Open 24 hours
Plumber
Septic system service
Water damage restoration service
Water softening equipment supplier

Review Summary

Roto-Rooter receives consistently positive reviews. Customers praise the technicians' professionalism, knowledge, and ability to explain the work. Specific technicians, particularly Bryan and Clay, are frequently mentioned for their excellent service, quality work, and efficiency. Customers also appreciate the company's affordability and customer service, with some highlighting their willingness to go above and beyond.

Roto-Rooter Plumbing and Water Cleanup thumbnail

4.7

(319 reviews)

5 ★86%
4 ★6%
3 ★3%
2 ★0%
1 ★5%

Corey Brew

August 18, 2023

Bryan, Kyle and Clay did an excellent job sewer line replacement for our family. They explained everything they were doing and took the best care of the property. They even worked through some city code issues with the replacement. We appreciate their hard work and the time they took to do everything correctly.

Wesley Hopkins

Roto router is not only effective, but they are also affordable. The technicians were friendly, polite, and informative. This company goes above and beyond. Needless to say, I’ll never call a different plumber ever again!

Cathy George

Bryan was great and knew exactly what to do to fix my water heater. Great work in a timely manner. Highly recommend if you need a plumber.

Shelby Collier

Bryan Sanford and Jose Chavez did an amazing job replacing a main line sewer line filled with roots. They cleaned out & cleared our sewer line & installed a new pipe. They are brilliant & so knowledgeable. Thank you Mazama for incredible customer service from Heather, Kimberly & Tricia too! What an amazing group of people with such care & compassion. After dealing with 4 other companies, we finally called Mazama Roto-Rooter and got real pros who fixed our plumbing issues. Me and my Aunt Ginny were provided exceptional customer service by all! Thank you everyone at Mazama Roto-Rooter!

John Jarboe

Please allow me to start from the beginning. After 5 different estimates from 5 different companies, Roto had the best bid. It's a big job. I am retired ARMY on Social Security. I absolutely require the best for what I can afford. After gaining a loan for this job, and a couple of scheduling hiccups, Mr. Clay Tomlin returned to begin the replacement of my Grinder pump and control panel. That young man is the technician that gave me the estimate to begin with. Let me ASSURE you he IS a true Master Plumber! He is very knowledgeable of the systems he is working on, I would trust his just from this day forward. He understands budgets and the best equipment to do it within. I sat with him during the entire time he was on my job. Not to ask questions or interfere at all, but to truly watch a Master Tech at work. The weather was 40 degrees and windy. In my opinion it was a two person job, and I wasn't about to leave him out there in the cold alone. Warm drinks and a friend nearby makes the job more human. So,,,,Clay thinks things out before piecing it together. Knows 3 steps ahead of what he's doing. From parts needed, to fitting them, to wiring them, to testing. AND, which way to make the running of pipes, and connections more efficient, safer, and economical.truely folks, you want this young man doing your plumbing project! His dedication to making sure things are right, to code, and professional install is above reproach! In my opinion, he should start his own business and teach others of his professionalism and dedication to detail. Like I said, I wholeheartedly endorse Clay for ANY plumbing work, small, or large. His character, demeanor, and dedication to excellent is more than anything you would expect. This, I will stand by. And I stand ready to back this young man. Like I said at the beginning, I spent the whole time outside with him, to just give my support. So I know, first hand of his step by step by step professional knowledge. Sincerely John M. Jarboe

nicole

Bryan was amazing and kind and knocked out all the issues he could as to this is a rental. He worked really hard and I appreciate him and his work.

Randy Seal

We received excellent service and the guy that came out was awesome in explaining what he had to do and very courteous will in our home

Jordan Thompson

Bryan did an excellent job. He was very professional, friendly and did a very quality job in a good timely manner. I will definitely be using him again in the future.