Blake Brothers Services Corporation

Had a great experience with Blake Brothers. Customer service was top notch from the initial call, getting us booked for a service the next day and the wonderful technician Shane Broyles, who was so nice and thorough. All communication was great and appreciated. Our shower knob had a leak and water continuously ran from the head. We attempted to fix it ourselves to no avail. Shane quickly saw where the issue was coming from and re assembled the handle and fixed the issue. He went above and showed us where the leak was coming from, how he fixed it and allowed me to test it to make sure it was to our satisfaction. He also rechecked it again himself before he left just to be sure. Shane also helped us troubleshoot an issue with a different tub spout that was very helpful! He knows his stuff and bonus he showed our daughter some Rubik’s Cube tricks which she has been practicing since. All around great guy who is excellent at his profession and exceeded customer service expectations! Thanks again Shane!

I communicated to the scheduler that I had orientation for a new job and needed service to be started first thing in the morning. Blake’s Brothers scheduler reassured me that they would note that I needed an early appointment. They sent periodic text reminders of our appointment and allowed an opportunity to cancel if needed. My plumber was Miguel. He was very knowledgeable and professional I appreciate his prompt service and making sure I understood the problems concerning my plumbing. He completed several services without even breaking a sweat! He cleaned up after himself and disposed of the water heater. I absolutely had an awesome experience with Miguel and Blake’s Brothers.