Blake Brothers Services Corporation
Review Summary
Blake Brothers Services Corporation receives consistently positive reviews. Customers praise the company's excellent customer service, including prompt scheduling, clear communication, and accommodating requests. Technicians like Shane Broyles, Miguel, Michael, Austin Fleming, Christina, Morgan, and Taylor D. are highlighted for their professionalism, knowledge, thoroughness, and ability to explain issues and solutions. Specific services mentioned include plumbing repairs (leaky shower, tub spout troubleshooting, sink disposal replacement), water heater service, HVAC unit consultation and replacement, gas log installation, and electrical panel upgrades. While some customers note higher-than-expected costs, the quality of the technicians' work is consistently lauded.
Reviews
View All on Google4.8
(3373 reviews)
Jaime Maassen
Had a great experience with Blake Brothers. Customer service was top notch from the initial call, getting us booked for a service the next day and the wonderful technician Shane Broyles, who was so nice and thorough. All communication was great and appreciated. Our shower knob had a leak and water continuously ran from the head. We attempted to fix it ourselves to no avail. Shane quickly saw where the issue was coming from and re assembled the handle and fixed the issue. He went above and showed us where the leak was coming from, how he fixed it and allowed me to test it to make sure it was to our satisfaction. He also rechecked it again himself before he left just to be sure. Shane also helped us troubleshoot an issue with a different tub spout that was very helpful! He knows his stuff and bonus he showed our daughter some Rubik’s Cube tricks which she has been practicing since. All around great guy who is excellent at his profession and exceeded customer service expectations! Thanks again Shane!
Cindy Powe
October 26, 2024
I communicated to the scheduler that I had orientation for a new job and needed service to be started first thing in the morning. Blake’s Brothers scheduler reassured me that they would note that I needed an early appointment. They sent periodic text reminders of our appointment and allowed an opportunity to cancel if needed. My plumber was Miguel. He was very knowledgeable and professional I appreciate his prompt service and making sure I understood the problems concerning my plumbing. He completed several services without even breaking a sweat! He cleaned up after himself and disposed of the water heater. I absolutely had an awesome experience with Miguel and Blake’s Brothers.
karen lanceta