Rocket City Plumbing LLC
Review Summary
- Positive: Fast, professional, clean, knowledgeable service. Water heater replacements completed efficiently. Competitive quotes. Excellent customer service, including addressing issues promptly and offering refunds.
- Personnel Commendations: Michael and Nathan received specific praise for their professionalism, courtesy, and helpfulness.
- Other Highlights: Accommodating scheduling, thorough diagnostics, and cleanup after the job.
Reviews
View All on Google4.9
(438 reviews)
Kenny L
January 29, 2025
I noticed a little water under my water heater and contacted RCP in the evening hours. I was scheduled for the following day between 9am-12p. RCP showed up a little after 9am and unfortunately I needed a new water heater. By 12p a new water heater was installed. Great service, professional, clean and knowledgeable. I will be using RCP in the unfortunate event I need a plumber and would highly recommend them to anyone needing plumbing work.
Shane Dempsey
Excellent service, had hot water heater issues for the last week. Michael checked everything that could’ve been wrong with it before determining that I needed a new one. Received a competitive quote and requested it be installed same day. Michael worked his schedule to make it out and get it installed. Great all around service, would highly recommend
Crystal Oates
Michael the plumber was extremely nice and professional. He gave me sound advice and understood my personal situation financially having to live off of one income since my husband died 2 years ago. Rocket City Plumbing Company came highly recommended by a resident of my subdivision through our neighborhood private group website, when I asked what plumbing company should I use to check my house for leaks since my water bill was higher for the last two months. Thanks Michael for your honesty and service. I give your company 5 stars.⭐️⭐️⭐️⭐️⭐️
M M
As usual the service and people were fantastic. Nathan came out and took care of our water heater needs. Thank you to Nathan and everyone at Rocket City Plumbing, the ones to call. Matt Moore
Stephen Guy
February 3, 2025
This the best experience I have had with a large pipe repair. They were able to work with me as far as scheduling it and they cleaned up after the job.
Josh Higgins
Team did a great job! Next day appointment! Cannot thank them enough for the quality work. I will definitely call them for all my plumbing needs.
Eric Shackleford
Nathan was awesome! Very professional and courteous. They did an outstanding job. I will recommend RCP to all in need of plumbing services. Thank you RCP and thank you Nathan and the gentleman who helped him. ~e
Keitara Smith
I had an issue w/ a leaking tub and they fixed one issue but when they left my shower head wasn't working and I didn't have that issue before. It was a hiccup w/ communication to get them to come fix the shower head but they immediately apologized for that miscommunication, fixed my shower head, and refunded my money. I'm all about getting my issues resolved but I'm BIG on great customer service and they displayed just that. I highly recommend.