Ferguson Plumbing Supply
Description
Wholesale distributor of plumbing, HVAC, waterworks, fire protection & facility supplies since 1953.
Review Summary
Ferguson Plumbing Supply receives overwhelmingly positive reviews for its:
- Excellent Customer Service: Staff are friendly, helpful, knowledgeable, and go above and beyond. Specific employees mentioned include Zach, Aaron, Andie, Dave, Garrett, Cody, Jason Taylor, and Devon.
- Product Availability: Successfully sourced parts when other stores failed.
- Competitive Pricing: Prices comparable to big box stores.
- Quick Service: Efficient and fast assistance.
- Areas for Improvement: One negative review mentions a poor experience with a defective tub, highlighting a lack of support after the warranty expired.
Reviews
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(28 reviews)
hersheygirl24
I love this place! Every time I've been in the store, with my extreme lack of plumbing knowledge, I've been greeted with a smile and very helpful staff. So 10 stars for the lovely employees! I cannot say enough great things about this store. I was also pleasantly surprised that their prices do compete well with the big box stores.
Daniel Long
I was in a bind searching for product at all the big box stores alas to no avail, tried amazon and they failed as well. My brother a retired plumber suggested Ferguson, I went in and Zach helped and ordered my new off size kitchen sink I picked it up the next morning. Ferguson has great people and and excellent service. Highly recommend them.
Tammy
Purchased a tub/shower unit a couple years back and sat it in my enclosed building. Installed and took first shower 3 months ago. First time using and Shampoo bottle fell from edge of tub and punched hole in bottom of tub. I patched this hole but upon closer inspection of bottom while patching it revealed a defect in bottom of tub. Since then I now have another hole. Realizing the time that has passed since my initial purchase, I called to see if there was anything they could do to help me out. Was told warranty was expired and nothing they can do for me. I would’ve felt a lot better if they could’ve at least made an effort to talk with me and perhaps even offer me a discount on a replacement tub. Will move on to another company for future needs. $$$$ just waisted.
janice barker
I needed a part for my bathroom sink and I had been to three plumbing supply stores to no avail. One even told me I had to bring the part with me so he'd know what it looks like. I told him if I had the piece, I wouldn't be in the market for another one. Anyway, finally I worked my way to Ferguson Plumbing Supply. The employee was very friendly, professional and knew exactly what I needed and had me on my way in under five minutes. I was so impressed. I will tell my family and friends when they need plumbing supplies, please give Ferguson's a try. I promise you won't be disappointed.
Taylor ford
Great customer service great employees Aaron Andie Dave and Garrett along with Cody will go above and beyond to help you with anything you need i couldnt ask for a better parts house
Jason Raynor
I have done business with Jason Taylor a number of times and I am very pleased with his sales to me.
Regina M
They knew exactly what part I needed for my kitchen before I finished describing my sink! Very kind and helpful!
John Hollingsworth
Good price, quick delivery, and Devon went the extra mile. Will purchase fixtures and other products here in the future.