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Roto-Rooter Plumbing & Water Clean-up

πŸ“ 2001 W I-65 Service Rd N, Mobile, AL 36618 🌐 Website
4.8 (3038 reviews)
Open 24 hours
Plumber
Drainage service
Hot water system supplier
Pipe supplier
Septic system service
Sewage treatment plant
Swimming pool repair service
Water damage restoration service
Water testing service

Review Summary

Roto-Rooter receives consistently positive reviews. Customers praise their:

  • Expertise and Skill: Technicians are experienced, knowledgeable, and efficient, often completing complex jobs quickly.
  • Professionalism and Customer Service: Technicians are courteous, friendly, and provide excellent service.
  • Responsiveness and Availability: They respond promptly, even in urgent situations and on holidays.
  • Problem-Solving: They diagnose and fix issues effectively, going above and beyond to find solutions.
  • Value: They offer fair prices and are often competitively priced.
  • Overall Satisfaction: Customers are highly satisfied and recommend Roto-Rooter.
Roto-Rooter Plumbing & Water Clean-up thumbnail

4.8

(3038 reviews)

5 β˜…92%
4 β˜…4%
3 β˜…1%
2 β˜…1%
1 β˜…2%

David McCurdy

March 13, 2025

We were given conflicting locations for a sewer line break between RR and the city. The city said the break was under a new driveway, but rather than cutting it, RR did additional work to locate the break beyond the driveway. They mapped the tortuous sewer line path to the street and verified their repair along the entire line when finished. I am very pleased that the driveway did not have to be dug up for this fix. Thank the plumbers at RR whose experience and workmanship made all the difference.

Connie Cassity

They are absolutely amazing. Just by looking at the job they thought it was going to possibly be a 2 day job but they had it all finished in 1 day. And they had to replace every single cast iron pipe under my house and create new flange setting and new flange under my toilet. Roy and Alex were absolutely the best. Thank you guys.

Michael Wallace

Always very professional and very prompt. Jacob Clark was great πŸ‘ He was the best person we have ever had to deal with. We have used your services for years and it has always been very helpful πŸ˜€ 1to10 I would give you a 15 at least Thank you for your excellent customer service πŸ‘ Michael Wallace

MICHAEL Ellenburg

The technician that came out to help me was very personable and professional. He worked until he made sure the clogged drain was clear that was in several different places because of the initial backup. He tested all of the drains a couple of times to make sure they were draining good. I would recommend Roto-Rooter to anyone as I have used them for my personal residence and rental properties for years and they always get the job done quickly and are always competitively priced often being the most affordable. Thanks again for a job well done.

Sharan Magnuson

Great experience. Fair prices. Our technician (Terry) was very courteous and fixed our problem with ease. Another company did not have the proper equipment to make the repair. We will always use Roto-Rooter moving forward!

Heather Hume

Very pleased with my experience with Roto Rooter. It began with a pleasant interaction with Libby who answered the phone this morning to the service tech who did a great job (Austin) and fixed the running bathroom toilet. He was professional, courteous, friendly- and got the job done in a timely manner. Reasonable price. Highly recommend!

Michele Morring

Responded very quick to our urgent need during the snowstorm. Not only repaired the pipe that was busted but improved the situation by adding a shut off valve. Very professional gentleman on the service call. Highly recommend for any and all plumbing services.

Jim Mitchell

100% satisfaction with this service. Twice we’ve had our drain line back up into the house, the first time on Christmas Day. They took my call promptly, scheduled a same-day service call, arrived on time, diagnosed and fixed the problem. The service techs were friendly, knowledgeable and perhaps most importantly, happy in their jobs. That’s a good sign of a well-run business. I will continue to use them if needed.