Zoom Drain
Review Summary
Zoom Drain receives overwhelmingly positive reviews, highlighting excellent customer service, communication, and promptness. Customers praise technicians' knowledge, professionalism, and ability to explain issues clearly. The company is commended for going above and beyond, offering cost-effective solutions, and providing financing options. Some specific technicians are mentioned by name. One negative review cites an incomplete fix and high pricing compared to DIY solutions. Overall, Zoom Drain is highly recommended for its efficient and professional service.

Reviews
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(175 reviews)
Julie Arensberg
We would like to share our experience. Customer service is excellent. This is a company I would highly recommend. They have great communication skills and prompt action. They are on time and informed you before hand when they will arrive at your home.
Jana Weaver
Zoom Drain went above and beyond to help us fix a water leak under our house. The manager and workers really went out of their way to try and figure out the most cost effective way to fix it. Last year we had a different water leak on the hot water side and we had several companies come out who never did that. They did not go out of their way to try and make it affordable for us. Zoom Drain was not open for business at that time. I honestly thought they would do the same as the other companies. Much to my pleasant surprise, they worked with us and seem to genuinely care that we really needed help. Very grateful! They do offer financing with good credit, which is really good for anyone who needs it. 10 out of 10, RECOMMEND!
Debbie Morrison
We have been very pleased with Zoom Drain and are especially pleased with the service we have received from James Todd. James is very knowledgeable and answers questions, explaining the issues and processes along the way, in a manner that the customer can understand. Thank you so much!
Melissa Morrissette
Matt and Russ were very professional- scheduling and coming out to fix my issue. They were right on time and remedied my problem quickly. Great to find this excellent service and professionalism- especially on a weekend. Thank you Zoom Drain!
Trevor Baker
The technician was very knowledgeable!! I pulled the toilet myself. The technician ran the snake in the line till the water level dropped. He said we should be good. Next day same problem with water backing up. I rented a machine and had to run the snake the entire length of main line. I also pulled and set my toilet due to a 300 dollar price if the technician would have done it. Not very pleased with service. Wish I would’ve done it myself instead of calling this company would have been a lot cheaper
Carol Harding
Zoom did a great job unstopping my tub. Tech was very nice, efficient, and on time. Will definitely use them again if needed.
Samantha Crowder
Great experience! Communication and service was quick and professional. Highly recommend and will use these guys again in the future. Not to mention, the pricing is fair!
Leigann Dykes
I called Zoom Drain explained the issue he sent a technician within 45 minutes to our location. He diagnosed the issue and was even able to fix it the same day. i can honestly say i would recommend this company to anyone having issues. Thank you for such wonderful customer service.