Scanlon Plumbing Services, Inc.

Scanlon Plumbing serviced my faucet because it was leaking, and they didn't stop the leak the first time, I called them back because the faucet was still leaking, and apparently they were angry because they had to come back, I also offer to pay them extra for coming back, it was not my fault that it was still leaking. I thought everything was OK. I called Scanlon this morning because my hot water tank is not heating the water, I was told that someone would becoming out June 3,1024 because the person that answered the phone stated they had a cancelation, when I gave her my address, she told me that they didn't have a cancelation, I asked why did she tell me that she had a cancelation if it wasn't true, she stated that she would put me on a waiting list for 3 to 4 weeks and I asked why was she refusing me service and being dishonest about it, she said she wasn't, she was lying because she checked the cancelation before calling me. I knew she was lying and my sister called and she offered her that exact same appointment, she told my sister that she would service her address but not mine, this was very deceitful, she could have told me the truth, this is horriblethe way she treated me and if they lie about one thing, they will lie about something else, not trustworthy and used serious bad business practices, she could have simply stated that they didn't want to provide service to me, and I asked her if she was refusing me service and she lied and said no. I didn't do anything wrong and I didn't deserve this hostile, horrible, unkind mistreatment. I am very disappointed and dissatisfied with this business, and they are not reputable and trustworthy, they lied , and they will refuse you service if you called back for the same problem. I don't recommend this business because they are liars and they mistreatme me and used bad business practices.

I had a very good experience using Scanlon Plumbing to resolve a stubborn bathtub clog. Scanlon responded to my initial inquiry promptly, scheduled me for a next-day appointment, and clearly communicated updates to me prior to their team's arrival at my home. Gene and his assistant were professional and efficient, and they charged a reasonable price for the service -- especially when compared to the rates charged by other Montgomery-area plumbing services.