Scanlon Plumbing Services, Inc.

Scanlon Plumbing serviced my faucet because it was leaking, and they didn't stop the leak the first time, I called them back because the faucet was still leaking, and apparently they were angry because they had to come back, I also offer to pay them extra for coming back, it was not my fault that it was still leaking. I thought everything was OK. I called Scanlon this morning because my hot water tank is not heating the water, I was told that someone would becoming out June 3,1024 because the person that answered the phone stated they had a cancelation, when I gave her my address, she told me that they didn't have a cancelation, I asked why did she tell me that she had a cancelation if it wasn't true, she stated that she would put me on a waiting list for 3 to 4 weeks and I asked why was she refusing me service and being dishonest about it, she said she wasn't, she was lying because she checked the cancelation before calling me. I knew she was lying and my sister called and she offered her that exact same appointment, she told my sister that she would service her address but not mine, this was very deceitful, she could have told me the truth, this is horriblethe way she treated me and if they lie about one thing, they will lie about something else, not trustworthy and used serious bad business practices, she could have simply stated that they didn't want to provide service to me, and I asked her if she was refusing me service and she lied and said no. I didn't do anything wrong and I didn't deserve this hostile, horrible, unkind mistreatment. I am very disappointed and dissatisfied with this business, and they are not reputable and trustworthy, they lied , and they will refuse you service if you called back for the same problem. I don't recommend this business because they are liars and they mistreatme me and used bad business practices.

I had a very good experience using Scanlon Plumbing to resolve a stubborn bathtub clog. Scanlon responded to my initial inquiry promptly, scheduled me for a next-day appointment, and clearly communicated updates to me prior to their team's arrival at my home. Gene and his assistant were professional and efficient, and they charged a reasonable price for the service -- especially when compared to the rates charged by other Montgomery-area plumbing services.

My all the drains in my house were backing up and it smelled like sewage in the house it was unbearable. I called several other plumbers and Scanlon Plumbing was the only company not charging a fee to come and talk to me. Ken showed up and assessed the issue in less than 30 minutes and then he got straight to work. He unclogged the main sewer line and capped off an abandoned drain and ensured absolutely everything worked properly before he left. Extremely professional, extremely fast service and top tier work!!!! I would recommend these guys to anyone .

After receiving poor customer service from one of the"name brand" plumbing companies we called to come fix our home when our hot water heater began acting up, we called Scanlon, whom we have used for smaller plumbing jobs in the past and have always been satisfied with their customer service, responsiveness and pricing. This situation was no different. Mike came out first thing the next morning and took the time to check out our hot water heater to make sure the only option was to replace it. When it was determined that replacement was the best course, he spent time talking to us about our options and then worked quickly to get a new system installed ASAP. His crew were all courteous and helpful and Mike even coordinated an electrician needed for the job and included that cost in his bid. Mike and his crew took great care to clean up everything after they left and made sure we understood our new system. And his price was $700 less than the quote I received from the other large plumbing company! I would recommend Mike and his team any time for ALL of your plumbing needs.

Mike was very helpful troubleshooting the issue I was having with my tankless water heater. The P/C board that was replaced arrived at Scanlon Plumbing quickly, and was installed and verified working in short order. I was treated fairly both in price and installation.

The work they did two +/- years ago was great. When I called recently to get an estimate on replacing my sewer line they want to charge for a service call. I already have one estimate and video. I have all the dimensions and stats so there is no need to dig up theyard or even come by in person to do a rough estimate. Scanlon made it clear they're not interested unless they're being paid, to give an estimate.

Mike & his team replaced two tank heaters with a single tankless heater. Prior to the work, he answered several questions quickly & well. It was installed within a week of accepting his proposal. After the install we had a small drip on one of the lines. They responded the next day & fixed it well. Very good customer service.

I have used Scanlon Plumbing for quite a few years, and have always been more than pleased with their service and pricing. Mr. Mike and his crew definitely knows the business of plumbing.