Benjamin Franklin Plumbing®

I had a plumbing problem. I contacted your company and you all sent plumber Eric to my residence. I just wanted to let you know that, he was very efficient. He called and let me know that he would arrive at 1:50pm. He was there on time by two minutes early. He was a very nice and kind gentleman and was very knowledgeable. He is just an all around nice guy. We really do appreciate him.

Chase arrived a few minutes after the time he had given me at his initial call. He was courteous and well mannered. He assessed the issue and checked for his supplies and got right to the job. He was in and out in under 45 minutes.

Bryson and Daniel were fantastic, very professional and did a great job on installing a new toilet in an upstairs bathroom! From start to finish they were knowledgeable, friendly and kept me informed throughout the process. Product is very nice also! Wonderful experience and will be using them for any further plumbing projects!

Chase and Zander did a fine job. I had a leak in my kitchen faucet handle and simply wanted to replace the whole faucet with a new one I had purchased. Unfortunately it was rusted tight and I didn't have the tools to get the old one off. They cut the old one out and installed the new one quickly and cleanly. They were very friendly and respectful of my time and careful to not leave a mess. I wish the price was a little lower but I guess you get what you pay for and they made sure I was satisfied.

Ryder did a great job with the new water heater. It looks great! Very pleased with his work!

I had a tough plumbing issue so it took a couple of visits to diagnose but all of these guys were smart and committed to solving my problem. I was kept in the loop and all was completely explained. It costs a little more, but you get so much more... used these guys for years and will be a long time supporter. Ryder, Eric (amazing), Jordan (so enjoyed dealing with you), and a double shout to Harley (this guy is incredible!!!)

Eric is the only plumber I want to service my home. He’s punctual, well mannered, and kind. Eric gives a detailed explanation of whatever is going on in the kitchen or bathroom. He shows pictures and he makes sure I understand the problem and answers any questions I may have without an attitude. Eric is the best. I would recommend him to all my friends and family.

Eric Lovelady was on time and very professional. He did a great job on the repair & we ended up with a better setup than the original. We were very pleased with the results.