Riley Plumbing
Review Summary
Riley Plumbing reviews are mixed. Positive reviews highlight quick, same-day service, politeness, and reasonable pricing. Negative reviews cite poor service, failure to fix problems, unresponsiveness, missed appointments, rude customer service, and excessive pricing, particularly for labor. Several customers reported being overcharged or experiencing issues with warranty work.
Reviews
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(23 reviews)
Colby Corley
April 11, 2021
Jeff and a coworker came out the same day I called. They were very polite and were able to explain what happened and fixed it quickly. I would suggest them to anyone! The cost wasn't too bad either.
HEATHER MCKENZIE
Worst service not sure they knew what they were doing. Did not fix my problem and not helpful at all. Told me I needed to get someone else out. I feel like it got late on them and was time to get off so they gave up.
Kevin Wagoner
We for over a week attempted to contact this person and each time we called he "didn't remember us" and would "make an attempt to send someone out that day". After the 8th day he told us to just "have a good day" after we filed a complaint with him and hung up. We got a different plumbing company to come out that same day.
Cindy Roberts
I am very disappointed in the cost of what replacing my spigot cost me with Riley Plumbing. They came out the first time and just replaced an O ring and "greased it up" and got it to stop leaking and charged me $100 for that. I voiced my concern that it wasnt a permanent fix and they assured me they would come back if it started leaking again. Sure enough, 2 weeks later it was back in the same shape, leaking badly. They tried to find the parts since my home was but in 1940, no luck so they came back out and replaced the faucet. Imagine my shock getting an invoice for another $243.00. They charged me a total of $300 labor to replace a spigot! I WILL NEVER USE THEM AGAIN. BE WARNED.