Quick Rooter
Review Summary
Quick Rooter receives generally positive reviews, highlighting:
- Excellent service: Courteous, professional, and efficient plumbers.
- Responsiveness: Often provides same-day service.
- Problem-solving: Willing to explore cost-effective solutions.
- Customer service: Positive experiences with office staff and plumbers.
- Reasonable pricing: Considered reasonably priced.
- Reliability: Some customers have used them multiple times and recommend them.
However, one negative review cites a decline in customer service, including rude office staff and a no-show from the owner/manager.
Reviews
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(19 reviews)
jacquelyn brooks (Jackie)
Extremely courteous and professional. I will recommend them to relatives, neighbors, friends and anyone needing plumbing services!
Roxie Wilson
They were excellent! They came out the same day! They figured out that it was a city issue and stayed with me until the city came. The plumber explained to the city why it was their line! It was wonderful!
Trevor Urban
Called for a poorly draining line in the laundry room. The owner came out the same day and was very courteous. Had no problem with our dog nearby. Tried a couple quick fixes before performing more costly repairs which was above and beyond. The office staff were kind on the phone. No frills; would call again.
Christy Rooks
Great customer service! We used Quick Rooter to replace the plumbing under a house that had been vandalized. They were reasonable and did a great job. Called them back out when we realized the hot water heater someone else installed was leaking and they repaired it at no charge! I would definitely recommend them to anyone needing any plumbing work done!
Nodar Gviniashvili
Excellent company, a pleasure to work with, all round professional, Clint quickly determined how to solve our problem in both best and cost effective way, thank you, highly recommend!
R. Slaten
When I first started using this company, they were excellent . I referred so many people to them. But this last time the customer service /office staff has went down very rude and unprofessional. The manager/ owner supposed to came out and looked at some work that was done no show. I waited all day. Now he won’t even answer my call. Please stay away from this company or you will be disappointed.
Sally Trent
Tristan with Quick Rooter was very friendly and professional. He looked at the problem, gave me a couple of options and efficiently performed the one I chose. I am VERY pleased with QR and will use them again.
David
A very professional and reasonably priced company with an excellent work ethic! We are very pleased and highly recommend QUICK ROOTER for any of your plumbing or septic needs.