Anchorage Well & Pump Service, Inc.

Pump was leaking on Sunday. Called and had someone come to fix it promptly on Monday. Amazing customer service and professional technicians. So thankful.

Flawless customer service, diagnostic, and repair/replacement skills! Answered their phone (yay!), receptionist was efficient, polite, and very helpful/reassuring. We were without water so they sent a crew the same day I called: Two friendly, professional, *extremely competent* specialists solved the problem in only hours. They did outstanding work, explained everything to me clearly and concisely - problem 100% solved same day, a huge relief. I would recommend them, without hesitation, to anyone needing pump or well services.

I don't normally go straight to Google to leave a review but I'm so impressed with these guys that I just have to! Of course, my water went out last night with my husband out of town. We emailed Anchorage Well & Pump last night when the problem started. They opened this morning at 8:00 and at 8:04 they called to say someone would be out today. Two hours later and Dave, the owner, was at my doorstep! We have an extremely complex plumbing and heating system but luckily Dave was a skilled sleuth and found the problem which turned out to be an easy fix, hooray! I find it uncommon these days to find such prompt service with someone I would feel comfortable letting into my home while here alone with my kids. I would call them again in a heartbeat!

Cannot highly recommend this company enough. Our water went out and AWPS came out within 30 minutes and worked tirelessly to diagnose and fix the issue. They even brought out a Bobcat to remove snow to access my well with their truck-- Not only did this make the process much quicker it halved the price! Overall they were professional, polite, clean, quick, and most importantly fairly priced. Very impressed and will definitely being calling them again if ever needed.

Couldn't have been happier with their prompt service. I called at 930am with a no water situation and they came out and resolved the problem by 11am. Excellent communication from both the office staff and the guys that did the job. I appreciated how willing the technician was to explain the exact situation and troubleshooting process. They earned a lifetime customer for sure.

AWPS far exceeded all my expectations. They were at my house within an hour for a non-emergency and had my problem resolved quickly and efficiently. Rates where very reasonable and everyone was kind, professional and knowledgeable. Thank you very much!

I'm not even a paying customer (yet) and was very happy with the customer service that I got from Anchorage Well & Pump. I recently bought a house with a well and they spent a good chunk of time with me answering various questions that I had about wells, maintenance, and best practices. I'll be happy to hire them when the time calls for an expert.

The finest well and pump company in Alaska! Don't know how to give this company a higher rating. Folks working here are extremely knowledgeable, dedicated to costumer service, and hard working. They bring years of experience and skill, along with replacement parts and new technology. They are fairly priced and consistently strive for excellence. Erik Kodiak Alaska