Cassidy's Plumbing & Heating LLC
Review Summary
Cassidy's Plumbing & Heating LLC receives overwhelmingly positive reviews, highlighting:
- Excellent Customer Service: Described as caring, understanding, polite, friendly, and responsive.
- Professionalism and Expertise: Technicians are knowledgeable, efficient, and provide clear explanations.
- Prompt and Reliable Service: Often available quickly, with work completed efficiently.
- Competitive Pricing: Quotes are competitive and adhered to.
- Specific Praise for Jeff: Frequently mentioned for his exceptional service, going above and beyond.
- Negative Experiences: One review reports a very negative experience with poor workmanship, significant damages, and failure to rectify issues. Another review details a negative experience with a technician named Justin, who was unreliable.
Reviews
View All on Google4.6
(26 reviews)
Lindel Mitchell
November 11, 2024
I can’t recommend Cassidy’s enough. I’m learning how to manage my first home, and it was such a nice change to be able to talk to contractors that seemed to care about the customer. Cassidy’s swapped me over to a tankless hot water heater after my old tank went down, and when I explained how long my family had been doing without hot water trying to figure out the best option for repair, they were incredibly understanding and helpful . The estimate was done promptly, I got a quote that was far more competitive than any other company I spoke to, and they stayed within the quoted range. Jeff did the install for us, and he was fast and explained everything he had to do for the swap to a different device. He even put caps on old venting systems that haven’t been used since I moved in. I will 100% only be going to Cassidy’s for any plumbing or heating issue I have as long as I live in Anchorage! Amazing company, and amazing customer service.
Theron Biglow