Cassidy's Plumbing & Heating LLC
Review Summary
Cassidy's Plumbing & Heating LLC receives overwhelmingly positive reviews, highlighting:
- Excellent Customer Service: Described as caring, understanding, polite, friendly, and responsive.
- Professionalism and Expertise: Technicians are knowledgeable, efficient, and provide clear explanations.
- Prompt and Reliable Service: Often available quickly, with work completed efficiently.
- Competitive Pricing: Quotes are competitive and adhered to.
- Specific Praise for Jeff: Frequently mentioned for his exceptional service, going above and beyond.
- Negative Experiences: One review reports a very negative experience with poor workmanship, significant damages, and failure to rectify issues. Another review details a negative experience with a technician named Justin, who was unreliable.
Reviews
View All on Google4.6
(26 reviews)
Lindel Mitchell
November 11, 2024
I can’t recommend Cassidy’s enough. I’m learning how to manage my first home, and it was such a nice change to be able to talk to contractors that seemed to care about the customer. Cassidy’s swapped me over to a tankless hot water heater after my old tank went down, and when I explained how long my family had been doing without hot water trying to figure out the best option for repair, they were incredibly understanding and helpful . The estimate was done promptly, I got a quote that was far more competitive than any other company I spoke to, and they stayed within the quoted range. Jeff did the install for us, and he was fast and explained everything he had to do for the swap to a different device. He even put caps on old venting systems that haven’t been used since I moved in. I will 100% only be going to Cassidy’s for any plumbing or heating issue I have as long as I live in Anchorage! Amazing company, and amazing customer service.
Theron Biglow
I'd just like to say these guys came in very polite and with great personalities. They got right to the problem and it didn't take long at all...knowledge???....DEFINITELY!! They know thier trade...they talk "tools" like it's thier kids...I appreciate great service and they two brought it!! Need you leaky faucet fixes in a jiffy? Give Cassdy's a call. They get they job done...Thanks guys
Mark Helms