Central Plumbing & Heating Inc

We scheduled an appointment for repair of our garage heater. When we made the appointment, they asked for the model number. Before coming out, the technician called for a description of what was happening so he could bring the most likely parts with. The technician arrived at the scheduled time, had a great pleasant demeanor, quickly diagnosed the issue, and replaced the faulty part with one he already had on the truck as a result of his calling ahead.

I was having some furnace issues. Replaced the thermal coupler, still not working. So I took it apart and brought in my pilot assembly to Central Plumbing & Heating to hopefully get a replacement, my furnace is as old as the hills btw. No pilot assembly in sight that matched mine, to no surprise. The fellow working asked if he could bring my pilot assembly in the back, to try and clean the pilot orifice, I agreed. When he came back with my parts, they looked brand new. I asked how much I owed him. He refused any payment and simply said, “Why would I charge you anything, if I didn’t sell you anything?” So I thanked him and went home. I reinstalled my parts into the furnace, and everything worked perfectly. Thank you so much for saving the day, your kindness is greatly appreciated!!!

While this may be a decent shop for random parts, I would not recommend any service where they bill hourly without an estimate. Go directly with a certified plumber, not through CPH

I live in Mat-Su and had a kitchen sink malfunction. I contacted several of the prominent plumbing companies in the Valley. It seemed the staff answering the phone didn't understand my problem nor recognized my sink brand or issue. One even said they couldn't send a plumber out to look ("I don't think we can fix it for you."). So, I drove to Anchorage and brought my smartphone photos. I was greeted by knowledgable staff, and actually several plumbers were there. They identified the problem immediately and sold me the parts. I just repaired the sink and it works great. I've lived here for over 60 years and Central has never let me down. Thanks.

Super Friendly staff. Called needing part, they quickly looked it up. Did not have it, and suggested ordering it from Rheem. Way nicer people then the couple places in the valley! Would do busines with them again!

We had pipes that were frozen this morning. As it is Saturday, I could only dread how much this would cost us. The technician who called back to me gave me some really good advice about what we could do, avoiding those high charges without causing more damage. I believe that the technician was named Dan and he showed caring and concern for us as neighbors. He also assured us that if we needed someone to come out, to just call and someone would come over. That’s the way you show that your business is good for the city!!!

Central Plumbing and Heating found me the part I needed that Lowe’s, Home Depot, R&S Plumbing and Ace couldn’t find. Saved me a lot of aggravation and money by replacing a cylinder rather than entire faucet assembly. Thanks 🙏 Adam K.

After several failed attempts at finding a spout for my tub to replace an old, rusted over one, I made my way over to Central and I was helped to quickly find a solution that ended up being cheaper than Lowe’s or Home Depot! I didn’t know that Central sold materials and had been under the impression that they were solely a servicing business, but was happy to learn that I could support local and fix the issue myself. Mark knew exactly what I needed and gave me several options to try, reassuring me that I could return whatever I didn’t need. I will absolutely be shopping here again - awesome customer service and staff that didn’t make me feel silly for having so many questions.