Discount Mechanical Heating and Plumbing
Review Summary
- Positive: Prompt, professional, and friendly service. Technicians are experienced and leave the work area clean. Good communication and thorough inspections. Some jobs completed quickly and at a lower cost than estimated.
- Negative: One instance of overcharging, unfinished work, and unprofessional behavior (long lunch break, personal phone calls).
- Specific Technicians Mentioned: Stephen, Mario, Ace, Peter, Steven, Robert, Nick, Abu, Raven.
- Overall: Generally positive experiences with some negative outliers. Several customers highly recommend the company.
Reviews
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(1016 reviews)
Yan M
December 24, 2024
Stephen and his partner did a great job installing a new water heater during the holidays. Everything looked great and thank goodness we'll have hot water soon just in time for the holidays. The guys at Discount Mechanical saved Christmas for us for servicing us as soon as they can. Very prompt and professional. I highly recommend.
Pig Pen Shen (Henry)
We had a great experience with Mario who was here to provide maintenance on our Boiler/Hot Water Heater. He was prompt & cordial. He used a checklist to ensure everything that was required to do was completed. I stayed with him as he worked & he answered all questions that I had to my satisfaction. It helped him learning that I was a member of your organization & such services are provided without charge. Thank you for the excellent services that are provided yearly & for the assistance I've needed when the boiler/water heater stopped working because of disrupted electrical power when the electrician was here to work on another issue we were having. Again, thank you very much!
Erika Yeager
Absolutely wonderful! Ace and Peter did an amazing and got it done much cheaper than the estimate. So polite and considerate, I have absolutely zero complaints. I recommend these guys and I don’t take recommendations lightly.
Someone NotImportant
January 3, 2025