H & M Plumbing & Heating

My boiler decided to quit during an especially cold stretch of weather, leading to frozen pipes. The boiler repair was quick and relatively painless (other than $$$), but then came the need to thaw and repair the frozen baseboard pipes. The luck that seemed to have abandoned me during the boiler failure showed back up as I scrambled to get a tech to come help, calling every business even vaguely associated to plumbing that I could find in the process. H&M happened to be the first that called me back with an opening and not terribly expensive rates (more than understandable considering everyone was having issues due to the cold). Jaime and Jason showed up and were a pleasure to work with and got the job done quickly, coordinating the work between my unit (upstairs with frozen/burst pipes) and my neighbor (downstairs with the rainy consequences of burst pipes). They had obviously been working long days but were still friendly and joking and were answering questions and explaining along the way. It took a couple of trips to get the repairs sorted and in the end I believe I was charged a more than reasonable rate for the time and work performed. Have saved their number and they will be my go-to for future needs as well as my #1 rec to friends.