Living Waters Plumbing & Mechanical, LLC
Review Summary
Living Waters Plumbing & Mechanical, LLC receives mixed reviews. Positive feedback highlights quick response times, efficient service, knowledgeable technicians (Clancy, Jeffrey, Bailey, William), and thorough work, including safety hazard detection and complex repairs like mainline replacement. Some customers praise their sister companies (Victory Drains, Pioneer Restoration). Negative reviews cite non-transparent billing practices, overcharging for labor and training, failure to fix the initial problem, and poor customer service. Some customers reported issues with repeat repairs and lack of warranty, leading to distrust.
Reviews
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(84 reviews)
Erin Inama
I'm impressed and appreciate Clancy and Jeffrey for providing such stellar service all around! They responded to my water heater issues within hours, and the repair also happened very quickly. On top of that, Clancy also caught a serious potential safety hazard with our unit and fixed that as well. Seriously just a kind, efficient, and knowledgeable company that I would recommend to anyone.
Melanie Melhase
We're still working on little things but these guys replaced my mainline to street in October, great cleanup and camera proof, repaired a leak from below my sink going into my garage. Had great connections for excavation in a very precise and delicate area, provided mold removal, victory drains is also amazing and these are sister companies. Pioneer Restoration was quick to work with them to provide replacement services. These guys really have it together and are affordable given the state of the home water issues.
cody martin
The technical part of the job was fine, however their billing is certainly not transparent. Although they explained on the phone that first hour of service is more expensive because it would include the drive in time, they later charged us quarter hour more for transit time. No parts involved, tech didn't even stay full hour but they demanded 1.25 hours for payment. When I questioned it, they simply said this is your balance whether you like it or not, like they weren't the ones who gave information on the phone. Just the usual money traps to make a few extra bucks.
matthew pustina