Hard Rok Plumbing & Heating LLC
Review Summary
- Positive: Fast, efficient, and professional service. Responsive office staff (Amy). Technicians (Chris, Logan, Cody, David, Shanen) praised for their work. Quality workmanship for various projects (heating, water heater replacement, plumbing repairs). Innovative solutions and cost-saving advice.
- Negative: One customer reported an improperly installed boiler and poor warranty service. One customer reported a driver acting dangerously.
Reviews
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(37 reviews)
Ron B
Had no heat. Called Hard Rok Plumbing and Heating. Spoke with the owner who came to my home within 30 minutes. He diagnosed the issue and called his employee (Chris) to bring the part (mother board). Chris was very professional and fixed the issue in a timely manner. Highly recommend Hard Rok Plumbing and Heating. Have dealt with numerous heating companies in the valley and highly recommend them.....They are the best.
Abigail Dox
Amy was very responsive in getting me a quote that was reasonable. She was helpful in answering my questions and got two guys out to replace my water heater the next day. The two gentlemen (Logan and Cody I believe were their names) that came to my house were fast and efficient, they had the water heater installed and ready to go in a few hours. Hard Rok Plumbing as gained a new customer. I was pleasantly surprised at how fast and painless the whole process was thanks to a great service and install team.
terence connelly
Utter garbage..improperly installed boiler...waited till warranty was up too actually care about my problem..you'd have better luck hiring a beaver to build a swimming pool.
Shiela DeJarlais
We had some issues with our heaters not blowing air and I called our apartment complex to get service. Amy from the office immediately called me to schedule a visit and sent DAVID to fix the issue. Both Amy and David are 100% rock solid (see what I did there) with their prompt, friendly and professional service. David knew exactly what needed to be replaced and was done with accuracy and speed. I will definitely use their service when I’m ready to build my own house because I can tell that this local business treats their client as community members and not just numbers in the game. Well done and thank you for your service! More power to you all!!
Noel Lowe
I can't say enough about this great plumbing company. For years they have provided exceptional service to my entire extended family. From new construction to service calls including several boiler change outs the staff have done quality work and the owner has saved me thousands of dollars with innovative solutions. You can trust Hard Rock before during and especially after the sale. Thank you Billy and the team.
Hilary Starkl
I have hired countless contractors for personal projects and corporate projects, and Hard Rok was hands down the easiest contractor I have worked with. They fit me in with short notice, got my plumbing project done on schedule and were incredibly friendly. Will never use anyone else! If your looking for fast, friendly, and quality work look no further!
Savannah Simpson
Shanen did an amazing job finding the leaks in the pipes and replacing them. He was quick, reasonable, friendly and got the job done efficiently. Would have never known there was several leaks if it wasn’t for his help. I would highly recommend Shanen for your home services. He made sure everything was working properly and in great shape! I will definitely call him again if anymore concerns with plumbing comes up!
e nos
The heavy set guy with the creepy neck beard tried running me off the road today. So take what you will about how good a person they are from that.