First Plumbing Services
Review Summary
- Positive experiences: Customers consistently praise the plumbers' professionalism, kindness, punctuality, and clear explanations.
- Excellent service: Technicians are described as knowledgeable, efficient, and helpful, often exceeding expectations.
- Specific praise for Jason and Sam: Multiple reviews highlight their exceptional service.
- Positive aspects: Fast, clean, and courteous service; good communication; and a focus on customer education.
- Areas for improvement: Some reviews mention front desk staff being overwhelmed and needing to follow up on warranty claims.
Reviews
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(314 reviews)
Michele Bernardo
⭐️⭐️⭐️⭐️⭐️ Excellent Service & Kind Professional I had an amazing experience with Sam and Chris! From start to finish, they were professional, punctual, and incredibly kind. They took the time to explain everything clearly, ensuring I understood what needed to be done and why. Not only did they fix my plumbing issue quickly and efficiently, but they also went above and beyond to make sure everything was working perfectly before leaving. Their friendly attitude and genuine care for their work made the entire process stress-free. It’s rare to find someone so skilled and considerate these days! I highly recommend Plumbing Services for anyone in need of a reliable and kind plumber. I’ll definitely be calling them again for any future plumbing needs!
Steve David
Call to schedule a repair on a shower valve. My call was answered Immediately. scheduled Was made for the next day. Jason showed up on time evaluated the issue explained to me his game plan and goal to finish. He was knowledgeable experienced and very helpful. He got us up and running. Thank you Jason. And first plumbing service
Lei Remsen
Jason and his trainee were very friendly and knowledgeable. Great customer service and Jason explained everything extremely well. He had positive energy and was overall a pleasure to speak with today.
Clint Connor
I don’t usually write reviews but Jason just left our home and we are completely satisfied. From the moment he greeted us he was friendly, pleasant, educational and didn’t tell me what he thought I wanted to hear. He explained and proved everything as he walked through my home answering questions. I’ve worked with and referred plumbers before and this an experience I didn’t expect. He gets it and first plumbing services gets it too!
Jessica Mayorga
Jason was awesome. The front desk staff appear to be overwhelmed with the volume of calls/service requests. I had to follow up with them on the status of my warranty claim.
Regina Bennett
This company is AWESOME! FAST, CLEAN, COURTEOUS SERVICE! These people give you a time, they stick to it, and they let you know when they are on the way. They send you a link to track your technician, making the process so much easier and stress free. My technician was AWESOME! He was fast, clean and polite. He cleaned up after himself when the job was done. I've had Techs that made me feel like I was being held prisoner for HOURS with no communication. Not this guy! He let me know what the problem was and what he had to do to repair it. It sounded like mission impossible. I was already set to sit around and sigh deeply for a few hours. NOPE! 20 minutes and he was DONE!
Jerry L Thomas
1st Plumbing provided outstanding service by repairing my unstable toilet in a professional and timely manner. The technician (Sam) completed the work in less than one hour. I would absolutely recommend 1st Plumbing for your plumbing needs!
margaret tyler
I really appreciate Mario being our plumber. He explained the part and let me know why it was hard to come off. I always want to know about the service that is needed in my house and how it is supposed to work. Mario was knowledgeable, understanding and got the job done. Thank you