Rite Way Heating, Cooling & Plumbing Of Phoenix
Review Summary
Rite Way Heating, Cooling & Plumbing of Phoenix receives consistently positive reviews. Customers praise the company's professionalism, politeness, and thoroughness. Specific employees mentioned include Mike's team, Carlos, Drew, Chance, Trent, Josh, Todd, and Jason Gutenberg, all of whom are lauded for their expertise, communication skills, and helpfulness. Customers appreciate the fair pricing, lack of pressure, and willingness to educate. Many reviewers express their intention to use Rite Way again and recommend the company.

Reviews
View All on Google4.9
(4604 reviews)
Shane Kelly
December 31, 2024
After walking out to a leaking water heater, I called Rite Way (formerly Plumbing and AC Medic), and they came out same day to provide a quote. Decided on a tankless system and was very happy with the process of arriving at a fair price; no pressure, very professional. What I was most impressed by though was the politeness and professionalism of everyone on Mike’s team. There were 5 or 6 gentleman who came out to the house over two days, and they were all extremely friendly, responded to questions with thorough answers or “yes/no sir” and did very clean work. I highly recommend! Also having them service my AC units because of the positive experience. Thanks in particular to Gabe, Devon, and Justin!
Jill H Remington
March 18, 2025
Carlos was exceptional. He was friendly, professional and a great technician. Will highly recommend and use again. In fact, already signed up for a maintainer check!
Jay Robinow
They provide superior service. Drew gave us a thoughtful and thorough review of what was needed to replace our AC and Heater. He had very competitive pricing. as well. He has great knowledge and is a patient educator. Installation crew led by Mike were excellent in every way. He also was a great educator in teaching us and getting our new wifi thermostat set. We could not ask for more!!
Kacee Aguirre
Chance was really great and he was pleasant to talk to while he was here. He was very professional and did a really good job getting our water heater system flushed. Also while he was here he did an inspection on our plumping to make sure everything looked ok before he left! Thank you again!
Cory Parsons
Trent and his team were excellent. They did a great job communicating the various parts of the job with us and were all very professional. Drew and Sandra were also wonderful to work with. They made the entire process seamless and were excellent in responding to the questions we had. We would recommend Rite Way in a heartbeat.
Jurleen Ito-Erwin
September 4, 2024
Our experiences with Rite Way Heating & Cooling Company customer service is second to none! We were completely impressed with their professionalism. Josh came by our place to see what’s happening with our AC and he was just very intelligent when it comes to explaining about the AC. With being said, we highly recommend this business!
C Lingbloom
We had Todd give us an all point plumbing inspection today. He was professional and courteous. He went over all options of improvements/fixes we could make, with written estimates, and without being pushy. We appreciated his knowledge, honesty, & recommendations. We used Rite Way once before and will use again for their professionalism regarding sales and their professionalism.
Trev Meyer
I got an ad for Rite Way. Set appointment and they called right away. Set a time for that day. Jason Gutenberg came over to my place. Very nice guy we are both from Seattle area. He cleaned my older unit and gave great suggestions. Wasn't pushy salesman which I appreciate. Will use Rite way again in the future. Thank You