FERRIN RYCO

Mixed experiences: Some customers report positive experiences with quick service and friendly staff, while others detail significant issues.
Poor communication and scheduling: Several reviews highlight problems with missed appointments, lack of communication about arrival times and water shutoffs.
Quality of work and parts availability: Some customers experienced recurring issues, lack of parts, and a lack of willingness to perform the work.
Billing and pricing issues: Some customers were charged for work not done, or were charged without prior discussion of pricing.
Unprofessional behavior: One review mentions an uncomfortable interaction with a plumber.
Inconsistent service: Some customers experienced inconsistent service, with technicians not being prepared for the job.
Positive experiences: One customer has had a positive experience with the company for 15 years.

Review Summary