Iconic Plumbing Services, LLC
Review Summary
- Positive: Prompt, efficient, and knowledgeable service. Technicians are respectful, clean up after themselves, and explain issues clearly. Good communication and accommodating scheduling. Some technicians specifically praised (John & Michael, Chris & Ray, Jimmy & Jeremiah, Tim).
- Negative: One instance of potentially inflated pricing and a negative experience involving property damage and poor communication.
- Overall: Generally positive experiences with a few notable exceptions.
Reviews
View All on Google4.7
(41 reviews)
Tespo Whom
August 9, 2024
John and Michael were informative, showing me that the water pressure to my home was way too high. They explained what I needed to resolve the issue and we’re able to get the job done quickly and neatly. I feel safe now that my pipes won’t burst now that I have a new PRV. Thanks guys for being prompt, respecting my property and assuring my satisfaction. Thanks Iconic Plumbing!
Sandra Kahanyshyn
Had a hot water tank issue. Company came out within the hour and changed out the heater element for a reasonable price. Great guys!
Brianna Hamilton
After my maintenance team couldn’t fix the plumbing issue I was having so they called Iconic Plumbing Chris and Ray came and they worked extremely hard and let me know where they were every step of the way. They finally were able to resolve my issue and more than willing to stay as long as it took to get it done. I am eternally grateful for them and the work they did. If you ever need work done ask for them two.
Selina Skotko
Called and spoke with April. ,explained our need and she scheduled time for someone to come out and give us a quote after checking out the issue. Not only did they come out on time, they were through and answered all of our questions. When they left and we got the quote nothing was a surprise because they had adequately explained it to us before. When I called back to schedule service they were very accommodating and quickly got us scheduled. Day of work to be done and they showed up right on time and worked quickly hut efficiently. Jimmy and Jeremiah were great and cleaned up after themselves ensuring nothing was left behind. They treated my house and items with respect and tried to work as quietly as possible (work from home situation) Very pleasant, honest. Great price and they explained those prices in detail. Workmanship was great and they answered all concerns we had Hopefully we won't need them again soon, but if we do they'll be our first call
Leah Hawkins
Tim & Erica were great to work with, we are so pleased Tim’s work! We experienced the following with Iconic Plumbing... (and you will too). You can expect they will be prompt with scheduling, on time for calls and worked within estimated windows given, professional and respectful to the residence (Tim wore covers on his boots inside the home, made sure I understood the repair procedure and what to expect, cleaned up his workspace). We found Tim with Iconic Plumbing was capable of repairing our plumbing issues with excellence. His reliability and respect went a long ways and we will continue to use Iconic Plumbing for our future needs! Make sure you ask for Tim!
Pam Leonard
They tried to tell us a new water softener installed would be $3500 they get the best one manufactured in Arizona. We went to Spenser's got the same one installed $1000. When my husband called Iconic the girl said let me see what we can do. Why didn't they give us the real price the first time? Won't call them again, they tried to rip us off.
Dan Oakes
I had a leaking water heater in a rental home that I own, this happened at 7 pm on a Saturday Night. I called about seven plumbing companies. The only one that responded and was willing to come out immediately (within the hour) was Iconic plumbing. They went to the rental home, called me and consulted about the issues with me and even helped me save about $400 dollars. I highly recommend Iconic Plumbing Services.
J.R. S.
Run not walk away from this vendor. They are the worse. Practically destroyed my garage installing a water heater and did not tell me. I went to look and the trash non American plumber who could barely speak English couldn't even explained why he damaged my pristine garage.