John's Heating, Cooling, and Plumbing

I am upgrading my review of Johns plumbing. My complaint was handled very professionally and very understandably wow is all I can say they listened and they fixed my complaint. Mike was great and polite worked to get done my problem is I was never notified it was going to be $755 to replace two seals in my shower handles. There was mentions of maybe be putting in new knobs as well, but that didn’t happen. I have the same old corroded faucets.. It took three days three trips to find the right parts using Photos. I would really like some kind of a refund this is outrageous. I fixed my roof for less than that.

It was finally time to replace our 19-year old AC unit. The company who had installed it and had been servicing it for the last 19 years gave us a fair assessment of the situation and reasonable quote which included a discount from a big box retailer. I decided to do more research and get additional quotes before committing to a big purchase. I found John's Heating/Cooling/Plumbing through the SRP recommended contractors. I was blown away by their BBB A+ rating, no complaints, 54 years in business, and glowing reviews everywhere I looked. The sales person, Mike, who came to my house was extremely knowledgeable and professional. Everything sounded top notch and the price was better than the other company's offer. I was done looking. John's installed my new 5-ton unit three days later. Kyle and team were very professional and the attention to detail on the installation was amazing. I've been in my attic plenty of times and I was familiar with my old air handler. Kyle showed me how he fixed issues with the ductwork. I noticed the plumbing, wiring, and connections were all precise for both the attic unit and ground unit. I am extremely pleased with every aspect of the sale and installation and I am confident everything was done right. My previous AC company was good, but John's is the best and I'm looking forwarding to using them for the life of my new AC.

Highly recommend John’s HC&P and specifically Joe and Marvin. Excellent techs. Very attentive and informed when diagnosing the rust and sediment issue in our current hot water heater. Then helpful and very trustworthy customer n the recommendation to replace it with clear to understand “why” reasons. Frankly I had concluded the same and appreciated how well Joe described the benefits of the recommended unit. Then next morning they installed the new water heater plus all water and gas lines at the quoted price with the available discounts. Excellent work! We highly recommend.

Wow I was very impressed. I was a little concerned when I saw all the young men show up and I'm thinking where is the journeyman. But the men got right to work, they were very organized as they split up the work from the inside to the outside. They were all very clean, sharp looking with professional uniforms on. They explained what and how they were going to complete the job. Both units were removed and installed new ones in a very timely manner. They took care in not damaging inside and outside of my house using hall runners and plastic. When they were done they thoroughly cleaned up their mess and it look as though they were never here. Great job, I appreciate the professional team that was sent out.

I'm usually not one to write a review, but I felt like Steven Parks of John's HCP is a true professional on the plumbing side. He is very knowledgeable and friendly and takes the time to explain what the problem is and the options for dealing with it. We were trying to decide whether to hope for the best with our aging hot water heater or replace it. Steven gave us the pros and cons of both and was not a pushy salesman. We decided to replace, and he got the job done at the price previously quoted with no surprises. Overall, I felt he was very professional and highly recommend him for any residential plumbing issue.

Saul was great. Friendly, competent, showed up on time, and didn’t try to oversell me. Communication is excellent, they even send an email when the tech is on the way with the name and picture of the tech. The maintenance program is easy and affordable. Highly recommend

Mikel G. was dispatched when I called in having no hot water. John's was recommended by the community here so my confidence was high that it was a good call. Very personable guy, professional, and most importantly knew exactly what to check out, went out to get the two replacement parts, install, test, and done. Yes, I recommend John's HC&P!

Alex did an excellent job with our AC repair. He was professional, straightforward, and honest throughout the entire process. He effectively communicated the problems, explained our options clearly, and ensured that we understood the necessary repairs. His expertise and thorough approach made us feel confident in the work being done. I highly recommend Alex for anyone needing a knowledgeable and reliable AC technician!