Beebe Plumbing

Worst experience ever!!, plumber came to replace faucet in kitchen and decided to use electric saw to cut off the faucet from above instead of unscrewing and removing from below. He ended up cracking my granite around the faucet in process. He did not even discuss the options prior to proceeding with sawing the faucet. I was working that day from home and heard the sawing and once checked on it , I noticed the damage. When I saw the cracked granite, was upset and questioned and he tried to reach out to his supervisor and explain what happened. The supervisor, Mark said that they were stress cracks and that they were old!!, I explained they were brand new and not there before the work that was done. he said he would not pay for repair of granite that their employee damaged with his choice of sawing the faucet off without my consent. I can’t believe the poor response from the supervisor on this serious matter.i have not been able to use my faucet, sink or dishwasher for last two weeks. The employee had the nerve to have me sign a paper on his way out saying it was to show he was there but not sure why he wanted me to sign it. All he did was saw off my faucet, break the granite counter around the insertion site and leave me with no faucet and cracked granite that needs to be fixed now in addition to placement of new faucet!!, so disgusted with “service” I got from their employee and Mark the supervisor. I will pursue this further and they better have a supervisor that will followup on this and make it right, other wise they will not stop hearing from me and see further actions. The original faucet had separate handle in place that employee, Joe removed and put in the silver piece seen on the picture in place of it. He glued the crack to right and left and glued the piece. Was planning to glue the rest of the cracks and place faucet still. That’s when I said No, that is not a repair and u have to have a supervisor come and take a look. This was on Thursday and haven’t heard anything from Beebe plumbing staff.

Worst plumbers ever! Very harassing toward women! Will try to make you feel uncomfortable in your own home and then won’t leave until you threaten to call the cops.

Absolutely rude and terrible “service”. Cracked our granite because he chose to saw off our faucet with an electric saw. And then this guy called his supervisor to tell him what he did and the supervisor had the audacity to tell us that the cracks were already there!! You used an electric saw to remove our faucet instead of simply unscrewing from below the cabinet. Unnecessary time wasted, unusable faucet/sink/dishwasher, and now a broken granite countertop. Absolutely shady business and a big scam. Not to mention when I reached out to the plumber and the supervisor I was dismissed completely. I will be reaching out further.

Mark and Alex were great! They were super friendly, fast, honest, and put up with my hovering around them. I've had a few other plumbing companies come out and tell me I had bigger issue's than I had. One company quoted me 1100 dollars. Beebe quoted me 600 but ended up doing it for 400. These guys were a huge help on the phone and in person. I would definitely use them again and recommend them to anyone.

Great service! We were scheduled to have a hose bib replaced but found the night before that our hot water heater was also leaking. Mark handled both without needing to reschedule. He was friendly, professional and efficient. Highly recommend and will use for future needs.

I had a leak next to my water box. My water company said I had to take care of it because it was past the meter. I called Beebe Plumbing on a Friday and was told they could come out and give me a quote the following Tuesday. A little later they called me back and said they could look at it the same day. Then they FIXED the leak the same day for less than they originally quoted. EXCELLENT customer service. Friendly, fast and efficient employees. I highly recommend them.

I was scheduled for service on Friday September 16th between 12 & 4 the plumber never showed. So I called on Monday to reschedule for Wednesday 21st at 8AM the plumber never showed again. When I called to complain I was told there was an emergency. I said why didn't you call and let me know because my time is important to me as yours is to you. The man on the phone hung up on me. This is the worse customer service I have ever encountered. Never again will I use this company and told everyone I know not to use it either.

I have used Beebe plumbing twice within the past two weeks. I must say I am more than 100% satisfied with the service and the work of both plumbers that were assigned to my projects. Both plumbers were very polite, friendly and diligent to make sure we were completely satisfied with their work. Lastly, the fees for service and parts were extremely fair. Kudos to Beebe Plumbing. Well done. I recommend you in the highest degree!