Donley A/C & Plumbing
Review Summary
- Positive Experiences: Customers consistently praise Donley for excellent customer service, professionalism, and knowledgeable technicians. Technicians are often described as friendly, patient, and efficient.
- Same-Day Service: Several reviews highlight Donley's ability to provide same-day service.
- Quality Work: Customers are generally satisfied with the quality of the work performed.
- Fair Pricing: One review mentions a fair price for the services.
- Areas for Improvement: One review mentions being charged extra for a part run, suggesting technicians may not always have all necessary parts on hand.
Reviews
View All on Google4.9
(872 reviews)
Erin Arney
It’s so nice to receive GREAT customer service when you need work done in your home. That is exactly what I got from Matthew and Felipe at Donley. I was notified, prior to arrival, the names of the team coming to service my a/c unit. When they arrived they were professionally dressed with their names clearly printed on their shirts. After introducing themselves, they began the process of diagnosing the a/c unit issue. Immediately they found the problem was with the thermostat. To make sure there was not additional issues, the entire unit was checked for problems. No additional problems were found so i could afford to do the annual check up as well. Customer satisfaction complete. It was a super good experience. Thank you Donley.
Ray Fraser
Josh was on time and very professional. The final results were just what we wanted. My only issue is he had to go out and get a part and we were charged an extra $150 for that time. I would think a plumber would come to the job site with the parts he needs. Other than that we were very pleased.
Caryle Stein
Was actually referred to them by Another plumber. That’s always a good sign. They were here for hours. Completed everything that needed to be done. I thought the price was very fair and the work is very good. I would absolutely recommend them. I called them this morning and they showed up the same day, no extra charge.
Dugan Dwyer
Donley is the best! Our sink was backing up pretty bad and Donley came out same day to get it fixed. Our tech, Travis, was also very nice and professional as well. Got a quote from Travis for an RO system also and will most likely go through with it. Definitely recommend!
Donna Lauer
Our regular maintenance check was completed by Austin. He was very friendly, professional and answered all our questions. We have been working with Donley for several years and have been extremely happy with both the staff and the service.
Joanne Polka
Donley did a great job. My technician was Landy. He is very personable, knowledgeable and did a fantastic job. He was super patient while answering all my questions. Great company, great guy!
Jack Hudock
Travis was great! Timely, capable, and got the job done quickly. You can send him to help us out whenever you want. He's the kind of employee that makes us happy to be Donley customers.
Geoffrey Meyers
The crew from Donley A/C and Plumbing Dan and Steve were great. Next day appointment. Diagnosed the problem. Discussed options and cost. Came out the next morning and fixed the issue 100%. Dan especially worked hard to keep things basic and thus keep costs to a minimum. Well done.