Emergency Master Plumbing & Air LLC
Review Summary
Emergency Master Plumbing & Air LLC receives consistently positive reviews. Key highlights include:
- Excellent Service: Technicians (especially Justin and Nathan) are praised for being professional, knowledgeable, friendly, and efficient.
- Fast Response: They offer prompt service, including same-day appointments and quick arrival times.
- Fair Pricing: Customers report reasonable prices and value for the service provided.
- Problem Solving: Technicians effectively diagnose and repair issues, even complex ones.
- Customer Service: Dispatch/operator (Heather) is noted for being cheerful and professional.
- Additional Perks: They offer a veteran's discount and convenient payment options (Zelle).
- Reliable & Trustworthy: Customers express a willingness to use them again and recommend them to others.

Reviews
View All on Google4.9
(173 reviews)
John Krebs
We had a very good experience with our technician Justin. He diagnosed the problem and repaired our toilet in about 20 minutes. We asked if he would take a look at our bathroom sink and he found that a piece of the faucet was broken. He went to Home Depot and found the part and installed it with no extra charge! This was a 5 star experience and when we have plumbing issue we will call emergency Plumbing. Reasonable pricing. Highly recommend then to anyone who needs a plumber.
Russell Orem
Justin showed up early, did a great job and was very friendly. He was very nice to my rather loud, elderly dogs who wanted to play with him. Iām definitely going with this company again and would recommend them to others The dispatch/operator (Heather maybe?) was also cheerful, friendly and professional
David Wayne Baker
August 9, 2024
These folks were the first of the local companies to respond toy urgent call. Many others simply told me they don't handle RV emergencies. Austin, the he owner of this great outfit, not only responded but he handled the very specific part that was required to make the repair perfect to that of the OEM specifications. He made the repair once I made it safe and healthy for his effort including the evacuation of the remaining liquids that were still hiding behind the closed drain valve, and the repair has aone year warranty. On top of all that I was able to use Zelle to pay the bill in a cost free bank to bank transfer which was so convenient being a full time RV living person. Also offers a ten percent veteran's discount which made even more perfect. I recommend this to anyone with a plumbing or air urgency anywhere in the Phoenix city or it's suburbs in Arizona.
Steve Healey
We made a same day appointment and Justin was actually able to show up before the appointment time. He was professional and knowledgeable. He explained the problem and the fix without trying to upsell. If we require service again, I will definitely call.
Nico George
Had a leak in upstairs tub. Emergency Master Plumbing was recommended by the restoration company. Our technician Justin was very professional and replaced the bad equipment that caused the leak. Even when there was an issue with original repair Justin was prompt in fixing it. Iād definitely ask for him for any future plumbing needs.
luis maya
Called for a pipe issue and had someone at my house in two hours. Fast service, fair prices, and solid work. Will definitely use again should the need arise!
Cami Brazell
I was installing a new angle stop valve for my toilet - not my first rodeo, I've done this several times with no mishaps. This time I had trouble removing the compression ring and nut. Anyway.... I damaged the copper pipe. š„ I called Emergency Master Plumbing and they agreed to come the next morning! (A Sunday!) Nathan arrived right on time and fixed my mistake in no time. The price was REALLY right! I was expecting to pay much more for emergency weekend service. You know how sometimes you meet a person and just know right away they're a good soul? That's Nathan. The cherry on top for me? Nathan was so kind and didn't treat me like an idiot for screwing up what should have been a simple shut-off valve replacement. He even gave me props for trying it myself. š„² I wish there was something better than "highly" recommend because that's what he deserves. Nathan and Emergency Plumbing & Air will be my go to from now on.
Perla
May 8, 2024
Emergency plumbing did an excellent job troubleshooting a bad construction job done really wrong by the original owner. They redid the shower plumbing and fixed a big non draining issue that I have had for several months. Austin and Heather are highly recommended!