Empire Plumbing & Air Conditioning
Review Summary
- Positive Experiences: Customers praise Empire Plumbing & Air Conditioning for their excellent service, knowledgeable technicians (particularly Jason, Dean, and Dustin), transparency, and quick response times. They are recommended for plumbing, heating, and air conditioning needs.
- Specific Praises: Technicians are described as courteous, informative, friendly, and honest. Jason and his crew are commended for their superior workmanship.
- Areas for Improvement: One customer reported a potential issue with a new AC system and a technician's assessment.
Reviews
View All on Google4.8
(256 reviews)
Mary J
Our plumbing issue was a nightmare, but Jason and his crew worked tirelessly to overcome the many obstacles to fix it. Throughout the process Jason was transparent and upfront about the time it would take, and the costs involved. I highly recommend Empire and will use them for any future issues be it plumbing or other services they provide. Thank you for the job well done!
Kristi Kowalski
Appt for between noon and 4pm Arrived on the earlier end which was appreciated! Dustin was courteous and knowledgeable. Would def recommend
Arlene O'Reilly
We have been with Empire for many years! Dean has been our tech on 99% of all services. He is so pleasant and knowledgeable! We just love him to bits!
John Shisler
Concerning that we purchased a new system last year. It sold as a soft starter. The tech tells us it's not quotes a new unit. Also, fan never stops!
Melissa Cox
Dean has been servicing my A/C unit for at least the past 8 years!! He is friendly, knowledgeable, and honest. He really looks out for his customers and goes the extra mile!!
Kaitlynn Blanchard
This company is amazing ! Called with an AC issue , and they came out and had us back up and running so fast ! From the minute we made the call , to the technician finishing the job it was by far the smoothest and quickest service we have ever had. The technician was super knowledgeable with our unit and knew exactly what the issue was within 15 minutes. I will continue to use this company from here on out ! Highly recommend
Ernest Cisneros
Once Dean arrived, his service was prompt and informative. He then took time to do a quick review of replacement units.
Ron Hart