The Aussie Plumber

Five-Star Review for an Outstanding Plumber! I cannot say enough great things about Daniel and Aussie Plumber! From start to finish, the service was absolutely top-notch. I had a plumbing issue that needed urgent attention, and they responded quickly, arriving right on time with all the necessary tools and expertise to get the job done. I’ve had several other plumbers out to my house in the last few months who were not able to identify the issue. Fortunately, this was not my experience with Daniel. Not only did he diagnose the problem within a few minutes, he also took the time to explain everything clearly, ensuring I understood my options before proceeding. His workmanship was meticulous, and he treated my home with the utmost respect—leaving the area cleaner than he found it! What truly set him apart was his professionalism, honesty, and genuine care for our satisfaction. It’s rare to find a plumber who is not only highly skilled but also courteous and trustworthy. I now have a go-to plumber for all my future needs, and I highly recommend Daniel to anyone looking for reliable, high-quality plumbing service. Five stars all the way!

UPDATE: The owner called me immediately to rectify the issue and had someone come out the next day. The gentleman that came to fix the issue was very professional and thorough. Aussie had exceptional customer service (some of the best we’ve experienced in the home repairs industry) and we will continue to use them going forward for our plumbing needs. Prior review: I would give zero stars if I could. We hired Aussie in Feb 2024 to install new piping under our kitchen sink, reattach the garbage disposal and install the faucet and they charged us $1,200. Given the high price tag, I would have expected a very professional job. Fast forward to today, December 2024 (10 months later), I found leaking under my sink from our main water line pipe to the new piping Aussie installed, and the pipe attached to the garbage disposal just slipped right off the disposal! The pipe wasn’t even secured to the garbage disposal (see photo - pipe just slipped right off and is now disconnected). I called Aussie because my sink is out of commission, and they told me I would have to pay for a house visit to look at the piping and the tech will determine if the piping was installed incorrectly. No one has touched the piping since Aussie did the install, and both pipes (the one attached to the main water line and the other to the disposal) literally slipped right off / detached. I’m no plumber, but I know one thing for sure, this was not a professional job.

The Aussie Plumber was excellent to work with from the early stage booking, all the way through completion. I needed to reschedule twice due to a defective sink that was shipped on two occasions, and they were very accommodating. The quality of the entire engagement, the work of the plumber (Joe), was exceptional. Would highly recommend!