West Coast Plumbing and Air

I only gave 2 stars because my neighbor decided to call these guys when they had a leak coming from their shower and onto our ceiling. Mu shower got removed from a separate incident and so we had the ceiling out too. I had a plumber I would preferred my neighbor to use but they were busy and so out came west coast. They were fine the first time and had just said it was a destroyed gasketfrom their overflow drain. Fast forward to the day the drywall is getting installed in my bathroom (mind you I've waited a month for my shower to get re-done.) The workers come get me because water is falling on their head from above and they very clearly see a crack in a part. So no point in going on. So west coast gets called out again and RIGHT FROM THE START as soon as they get to my place so they can check out the leak they are just being rude, condescending, sarcastic. The whole time just trying to prove to me that there is no leak anymore and they fixed it. They're ac5ing annoyed that they got called out to an issue that has been ongoing for God knows how long and is now stopping me from my shower being re-built. It was wildly inappropriate. The dudes were complete dicks to me. Up until the very moment they found the crack in the part. But just the rude- attitude was astounding . Like. The very last thing I want to be doing is dealing with a leak that I can't even take care of bevause it's not my property. It's already frustrating enough trying to communicate with my neighbors whom are elderly so it alreasy is slightly difficult to get the point across to them sometimes of how it is effecting us. And then on top of that. The install has gotten pushed back 10 days at this point all over this stupid leak. Just for these sp called professionals. Who should probably be more re-assuring than anything else are just trying to make me seem crazy. I knew we should have went with Pruitts. So. Keep that all in mind when calling them. They might say they found the problem but in reality it's just what they felt like fixing and they'll treat you like you're crazy when they have to come back the second time.

I would like to applaud the twice in two days service, and quality of professional treatment by your plumbing technician, Richard; and today by he and his assistant plumbing technician, Cannon. They arrived on time, wasted no time , got the initial issue resolved, resolved another in the process, and we now have confidence that the plumbing issue(s) have been corrected. Both of these men should be recognized for not only their abilities, but their courtesy, and professional demeanor with customers . Regards, Wm. L. Andreas Dianne Shaw-Cummins

West Coast Plumbing & Air is an awesome company. I have had them out for both air conditioning and plumbing issues over the years. The service has always been the same day/next day unless I instructed them there wasn’t a rush. Their employees answering the phones are polite and courteous. The various technicians have always been professional and seem very knowledgeable, arriving on time and willing to explain the A/C or plumbing issues and the work required. Quotes given were reasonable and didn’t change post work completion. Recently my water conditioner failed and was stuck in back-wash mode. Called West Coast Plumbing & Air on a Thursday morning and the technician was at my house that same afternoon. He shut the water off to the unit and was back the next morning putting the new one! It is so hard these days to find companies you can trust. West Coast Plumbing & Air is one of the good ones!

I called on a Saturday afternoon and they were here within 2 hours. Fixed the problem quickly and the price was very reasonable. Service techs and customer service reps all extremely nice. I will definitely be using them again!

So have you ever felt really comfortable with the workers in your home as if you knew them and you knew that they were going to do a great job and you knew that you, your home and your belongings were safe. That's the way I feel every time any employee of West Coast plumbing and air is at my home. I feel like I'm getting high quality work high quality equipment and all installed and maintained by people who give me confidence in their competence and I feel comfortable being around. I've used them for years now they just installed a new a.c unit and hot water heater. I'd mostly had plumbing issues prior. Either way. Great company

I had a water leak in the back patio of a townhouse. The water had to be shut off on 14 unit in order to do the repair so it was important to do the repairs fast. The hole was already dug out but the line was over two ft. deep and completly filled with water. The two men( Richard and Cannon), really busted their behinds to bail the water and quickly make the repair. I was impressed. I worked 18 years in cuntruction and it's nice to know there are still people who are willing to work hard.

I had a top notch experience with this company from start to end, and then some! The HVAC technician was knowledgeable and offered a lot of great information about my system I wouldn't have otherwise known. The team who handled an entire-day's worth of repairs was respectful and left the place clean. There was an issue with the water being pumped to my chiller that wasn't immediately fixable, but the technician came back a couple weeks later having been reminded of my issue while on a similar job. He promptly got the pipes working and I seriously could not be more grateful. This is hands down the best experience I've had with a Plumbing/Air company. Do not sleep on these guys!

They just replaced both my 26 year old A/C units. The crew showed up on time. Both very polite and professional. The got them changed out in the quoted time. They cleaned up everything and left no mess. Great service, good pricing. Highly recommend.