Emergency Plumbing, LLC

Mixed Experiences: Some customers report positive initial experiences with quick response times and helpful technicians, particularly for urgent issues. However, follow-up service and communication are often poor.
Unreliable Scheduling: Numerous reviews cite missed appointments, delays, and failure to communicate, leading to frustration and inconvenience.
Poor Communication: Customers frequently complain about unreturned calls, unanswered messages, and a lack of professionalism in handling scheduling and service issues.
Inconsistent Technician Quality: While some technicians are praised for their expertise and customer service (e.g., Zack, Ian), others are described as unqualified or causing further problems.
Billing Issues: One customer reported that the company charged their credit card efficiently, but failed to complete the job and stopped responding to calls.
Emergency Service Questioned: Multiple reviewers express dissatisfaction with the company's ability to handle emergencies, citing delays in repairs and a lack of urgency.
Negative Overall Sentiment: Many reviews are highly negative, with customers expressing frustration, disappointment, and recommending against using the company's services.

Review Summary