Johnson Family Plumber & HVAC
Review Summary
Johnson Family Plumber & HVAC is praised for:
- Excellent Service: Highly skilled, professional, prompt, and responsive. They treat customers like family.
- Fair Pricing: Offers quality workmanship at a fair price.
- Reliability: Available for emergencies, including holidays.
- Skilled Technicians: Nolan, Jamie, and Earl are frequently mentioned for their expertise, helpfulness, and dedication.
- Problem Solving: Goes the extra mile to resolve issues, even complex ones.
- Positive Customer Experience: Provides clear communication, avoids unnecessary services, and ensures customer satisfaction.
Reviews
View All on Google4.6
(25 reviews)
Michele Warner
This plumbing service is staffed with highly skilled professionals. Being a family-owned business, they continue to thrive due to their straightforward approach. A happy customer will always return and help bring in new clients looking for quality workmanship at a fair price. The team treats every client like family, and I truly value the friendship we've built. My new steam boiler and hot water retention tank were installed expertly by Nolan, Jamie, and Earl, who worked seamlessly to get the job done. The removal of the old heating system was handled perfectly by another team member. If you need plumbing services, you won't find a better choice than this company for prompt and professional service at a fair price.
Camila Berry
I experienced a kitchen sink blockage and contacted Johnson Family Plumber & HVAC. Within a few hours, they were able to dispatch a plumber. The service they provided was outstanding. I want to highlight the efforts of Nolan, who was incredibly pleasant. He was extremely helpful and took the time to explain the entire process to me. He never tried to push unnecessary services, but did make me aware of the various offerings of the company. I would highly recommend them and will no doubt, use their services again. I've planned to have a hydro jet spray done on my pipes towards the year's end and Nolan will definitely be my first choice.
Aliyah Bates
My elderly mother faced a plumbing emergency today and was without water in her home. We reached out to a few plumbers to find someone who could help us quickly, as it was after hours. Our technician, Nolan, got back to us within 10 minutes of our call. He wrapped up his current job and arrived at my mother's home in less than an hour. He was there before any other company even responded to us, including the one I usually work with professionally. I can't say enough good things about Nolan. His professionalism, expertise, attention to detail, and kindness are qualities that are hard to find these days. I would highly recommend Johnson Family Plumber & HVAC, and if anyone at the company is reading this, make sure to appreciate Nolan. He is truly a valuable team member, and whoever hired him made a great choice. I would hire him in a heartbeat, but he also seems very dedicated and genuinely enjoys his work. That makes a huge difference when it comes to customer service, which many companies struggle with these days. From now on, we will be calling Johnson Family Plumber & HVAC for all our plumbing needs. As a local emergency services contractor, I will also rely on them for any jobs we need assistance with in the future.
Piper Lowe
our water heater at my condo was leaking water during an early morning inspection on a holiday. i knew there was only one plumbing service that would be willing to help on a holiday weekend, so i reached out. i left a message, and to my surprise, they called me back quickly. they mentioned they would check with their team to see who could come out since it was a holiday. shortly after, they called me again and confirmed they had a crew ready to head over as soon as possible. once they arrived, they worked diligently from the moment they got to my place until everything was finished. while the team was busy disconnecting the faulty water heater, the owner was on the phone searching for a distributor who could provide a replacement quickly, even on a holiday. thanks to this plumbing service, my independence day turned out great, and we avoided any unnecessary refunds.
Rodney Spence
Jamie from Johnson Family Plumber & HVAC truly went the extra mile to assist us with our clogged septic line. He arrived the same day and tried to clear the blockage, but wasn't able to do it right away. Instead of leaving us in a tough spot, he helped us find someone to replace the line quickly since we were about to go on vacation. The very next morning, he reached out to my husband to see if he could return and give it another shot at no extra cost. A few hours later, he came back with some assistance and worked hard to clear the blockage, ultimately saving us $8000 and allowing us to enjoy our vacation. I will definitely be a customer for life!
Tiffany Phillips
They did an excellent job for me at a fair price. I was worried I might be without water during the holidays after my sewer line failed. To add to the situation, rain was in the forecast. Other services couldn't even speak with me until after the holidays. However, when I reached out for plumbing help, I found them to be both responsive and professional. They really understood my concerns and what needed to be done to solve the issue. We managed to finish the work before the rain came, and I enjoyed the holidays. I was very pleased with the work they completed.
Santiago Lloyd
A toilet I had bought half a year ago malfunctioned and a plumbing service was hired to rectify the issue. However, the problem reoccurred within three weeks. This time, I decided to hire a different plumbing firm. They offered an affordable rate for their visit to diagnose the issue and provided a rough cost estimate. They were not only prompt but also gave me a call when they were enroute. The plumber, Landon, was proficient and cordial. He managed to repair the toilet within a few minutes and it's been functioning perfectly since then. Unlike the previous firm, he didn't leave me with exorbitant quotes for potential future repairs of the water heater and pipes. They also never made a commitment for an appointment only to cancel at the eleventh hour. I will without a doubt be turning to this plumbing service again in the future. We're a content family once more, thanks to their effective repairs!
Joy14 S
earl and jamie were fantastic. what started as a simple job to unclog a bathtub drain turned into quite the project. they arrived early and worked diligently throughout the day to pinpoint the issue and find a solution. they discovered a blockage much deeper in the drain than expected. by the end of the day, not only was the tub drain fixed, but they also addressed some other plumbing concerns that came up. earl and jamie were professional, patient, and kept me updated at every stage. there were no unexpected surprises, and everything is now functioning perfectly. i highly recommend these plumbing experts! they are definitely my go-to plumbers from now on!