Techcool AC Repair Scottsdale
Review Summary
Techcool AC Repair Scottsdale receives mixed reviews. Positive reviews praise Andres for efficient, prompt, and professional service, including quick repairs, thorough explanations, and reasonable pricing for AC and plumbing work. Some customers are very satisfied with the speed and quality of service, especially in emergency situations. However, negative reviews report a technician providing false information about a water heater, potentially leading to unnecessary charges and cold showers. Another review accuses Andres of overbilling and attempting to defraud a customer by misrepresenting the extent and cost of an AC repair.

Reviews
View All on Google4.7
(64 reviews)
Stephanie Madon
Technician came to fix our water heater. He recognized the symptom that we did not have hot water in master bathroom and guest bathroom and fluctuating warm-hot water in kitchen but after 45 minutes couldn't figure out why. He said he'd be back as early as tomorrow and then I received a call from my warranty company who said that he reported that the water heater is working properly. We alerted the warranty company that the technician gave false information. He certainly knew we didn't have hot water in these locations. If we didn’t possess the skills to effectively communicate with our warranty company then they would have, on this tech's word, closed the job, charged us the trade call fee, and we'd have to settle for cold showers. I don't recommend this company at all.
Sarah Paniagua
Andres from Tech cool is great to work with. He sold me a great unit for a fair price. I am pleased with the ac and very happy with the service
Carolyn O’Neill
So happy I called. Our two air conditioners broke when it was 114 degrees outside, so I called, and within two hours, Andres came over and fixed one of our units. He took the time to explain each unit thoroughly and what needed to be fixed on the other unit. The next day, he found the part and installed it. Andres was very efficient, fast, and clean, and the price was reasonable. Thank you, Andres and Techcool!
BCbodycount1
Absolutely fantastic! Took care of us quickly, on a holiday morning! Andres was prompt, polite, knowledgeable, and professional. These guys are my new go-to HVAC champions. I couldn't be more pleased and thankful. Strongly recommend.
Steve Klein
Andres (the tech) showed up early and knew exactly what was wrong with the unit in 5 minutes. He finished the repair in 15 minutes and stayed longer to make sure the unit was functioning properly. I received text reports periodically during the morning telling me that Andres was in transit, that he was here and that the repairs were completed. Techcool did an excellent job for me. I'm very pleased and Andres was excellent to work with. Update: On the 2nd visit, Andres from Techcool tried to defraud me by telling me that the unit's motor was burned out - and that the replacement cost would be around $1000. Also, that I was responsible for applying to American Standard to get warranty reimbursement for the part. Upon checking with other repair outfits, I found that everything Andra had said was false. The motor was not burned out, the cost was around $425 if the unit was burned out (not $1000) and the repair outfit applied for the warranty reimbursement, not the homeowner. The entire repair consisted of replacing the capacitor, which Andres had done and overbilled me by 50%. Be very careful with Techcool. Unfortunately, it appears that they'll cheat you if they can.
Elizabeth Davis
Water heater started leaking. Techs came out and had it fixed within HOURS! Unbelievable speedy service, courteous and incredibly non-invasive. They did this all in 100degree heat and we are so so grateful! Thank you!!!!
Anna Olkowski
We had a waterline leak under concrete slab. The Leak Detection specialist was not able to pinpoint the exact spot, so we decided to reroute and repipe the entire water system. It was quite a complex project and Andres did a fantastic job. He explained in detail what needed to be done and once completed, he made a thorough inspection of the new installations. We are very pleased with the results and the exceptional service that went beyond our expectations. The pricing was also affordable. This was the second major project we used this company for, and we will definitely contact them again for any plumbing issues. Thank you Andres!
C C
We had issues with our shop and home systems within only a few days or each other. We contacted Techcool since we’ve used them in the past and, like last time, our call was answered quickly, our issues were resolved within 24hrs, and we were given options and up front pricing. When the shop had issues we called another company we thought was them by mistake and realized right away. The other company rescheduled twice and showed up in an unmarked truck, they started to repair without a quote, when I stopped them and asked them to leave they told me the diagnosis and quoted $1200.00 for everything. I researched old bank statements and found Techcool and called them immediately. They gave the same diagnosis, but repaired for $700 (which is what research showed the average cost should be). I am so happy we found the good guys again, especially when we ended up needing a repair at home.