Copper State Plumbing Services LLC

Good Morning, I was referred to a different Copper State Plumbing by First American Home Warranty. A person Javier was supposed to call me back but never did. I was attempting to reach the home office so I Googled what I thought was the same company and found The Copper State Plumbing Services LLC. I thought it was the same company the home warranty referred me to(I was wrong). I left a voicemail for Rocco to call back, and he did within 15 minutes. After speaking with him he told me that he does not work with home warranties because they scam the customer. This just happened to be my issue with First American Home Warranty. I gave Rocco a breakdown of my problem along with pictures of my PRV with sizes etc. He gave me an estimate the next morning. He was able to get the part and install it within 20 minutes of him being on site the same day. He resolved the issue promptly and now I am able to take hot showers with PRESSURE. Long story short I cancelled my home warranty because they are crap and would not even reimburse me. Moving forward Copper State Plumbing Services LLC will have my business in the future. Well until my kid burns down the house lol. FYI: The contractor the home warranty initially sent was Summit Plumbing. He inaccurately diagnosed my problem and said I had 40 PSI. This was ironic because his guage was broken and my wife offered to get mine. Summit Plumbing declined, but told me the warranty company would not accept my claim. Then told me the repair would be 2 1/2 times more expensive. People all I can say is we live in the Valley and there are a lot of shotty contractors. Copper State Plumbing Services LLC was amazing and I felt did not try to screw me over. I deal with subcontractors on a daily basis and it's nice that there are people like Rocco that actually wanna do the right thing. Thanks Again, John

Found Rocco online and sent him in email for a new water heater. He was extremely responsive and helpful in answering all of my questions. Had him come out and he was very honest in everything. Never was pushy trying to make a sale. You can tell he is very honest with his prices & business. He did a great job with the replacement and explained everything to the new heater. I highly recommend.