Copper State Plumbing Services LLC

Good Morning, I was referred to a different Copper State Plumbing by First American Home Warranty. A person Javier was supposed to call me back but never did. I was attempting to reach the home office so I Googled what I thought was the same company and found The Copper State Plumbing Services LLC. I thought it was the same company the home warranty referred me to(I was wrong). I left a voicemail for Rocco to call back, and he did within 15 minutes. After speaking with him he told me that he does not work with home warranties because they scam the customer. This just happened to be my issue with First American Home Warranty. I gave Rocco a breakdown of my problem along with pictures of my PRV with sizes etc. He gave me an estimate the next morning. He was able to get the part and install it within 20 minutes of him being on site the same day. He resolved the issue promptly and now I am able to take hot showers with PRESSURE. Long story short I cancelled my home warranty because they are crap and would not even reimburse me. Moving forward Copper State Plumbing Services LLC will have my business in the future. Well until my kid burns down the house lol. FYI: The contractor the home warranty initially sent was Summit Plumbing. He inaccurately diagnosed my problem and said I had 40 PSI. This was ironic because his guage was broken and my wife offered to get mine. Summit Plumbing declined, but told me the warranty company would not accept my claim. Then told me the repair would be 2 1/2 times more expensive. People all I can say is we live in the Valley and there are a lot of shotty contractors. Copper State Plumbing Services LLC was amazing and I felt did not try to screw me over. I deal with subcontractors on a daily basis and it's nice that there are people like Rocco that actually wanna do the right thing. Thanks Again, John

Found Rocco online and sent him in email for a new water heater. He was extremely responsive and helpful in answering all of my questions. Had him come out and he was very honest in everything. Never was pushy trying to make a sale. You can tell he is very honest with his prices & business. He did a great job with the replacement and explained everything to the new heater. I highly recommend.

We had a service call scheduled through our home warranty and they gave a 5 hour window. My husband and I re-arranged out schedules to make sure someoneon would be home. At 5:00 no one had shown or called. My husband called right after 5 and no answer and he left a message. I called the next morning and not answer. If you want someone to actually show up don't call them. This review is for Copper State Plumbing Services LLC. The state of Arizona doesn't allow multiple companies to have the same business name.

I am so appreciative of Javier and Copper State Plumbing for their invaluable assistance in resolving issues with my water heater. On a Sunday morning, while disposing of trash, I discovered water pooling in my garage due to a malfunctioning water heater. I immediately initiated a claim with my home warranty provider, and as soon as they designated a contractor, I contacted Javier. Despite it being a weekend, he responded right away and promptly assessed the situation. He diligently documented the situation, capturing photographs and preparing to submit a comprehensive report to warranty the following day. Additionally, Javier connected me with a mitigation and restoration company to address the drywall damage. Javier's demeanor was marked by kindness and empathy, recognizing the stress I was under, particularly given my six-month period of unemployment. Remarkably, my new water heater was installed within a mere week and a day, a testament to his efficiency and expertise. He took the time to explain the entire process to me, ensuring I had a comprehensive understanding of each step. I wholeheartedly endorse Copper State Plumbing and Javier to anyone in need of plumbing services and will reach out regarding their services for any future projects. Their professionalism and dedication to customer satisfaction have left an indelible positive impression.

Had a kitchen sink leak, water everywhere and Rocco cans to the rescue. He was professional, knowledgeable and courteous! I’d recommend him to everyone I know. And next time I need a plumber I’m calling him!

Rocco responded to my call quickly and professionally. He replaced my water heater, garbage disposal and last minute request to replace a soap dispenser all efficiently, politely and professionally. I would definitely recommend Rocco.

We were selling our house. Inspector found what they thought was broken sewer pipe from inspection sewer video. Canyon State never came to our property and we received a $20000 quote to repipe the entire house. I believe the realtor and plumber were trying get price reduced for new buyer. Petra plumber Dan Cluff came and did his inspection and power washed sewer pipe to determine that pipe was not broken. Thank you Petra Plumbing.

Rocco also removed the bathtub. All work done promptly for the price quoted which was very fair and cleaned up. He took the time to cover wood floors with paper. We will definitely be using him again.