Pridemark Plumbing

I called Pridemark Plumbing on a referral from my neighbor and I’m so glad I did. The experience was awesome from start to finish. Elizabeth stayed in contact with me during scheduling and always followed up with text messages to let me know whe Donnie was on his way. Donnie has done 3 separate projects for me since we met. Every one has been completed with no issues. He is very knowledgeable, professional and goes above and beyond what is expected. He’s also a very pleasant person to talk to. He explains everything he’s doing and why he’s doing it. I’ve been looking for a company that I feel I could trust and depend on. I believe I’ve found just that. I highly recommend Pridemark Plumbing. Five stars for sure. Mike M.

My Tankless Water Heater stopped igniting and a call to the manufacturer resulted in a referral to Pridemark. Donnie from Pridemark arrived and in a little more than an hour had my water heater working again. The charge was very reasonable. In addition Donnie noticed that my water softener was set to use more salt than was actually required. He asked if I wanted him to make the adjustment. He did the adjustment. I’m so grateful to have found Pridemark. They do excellent work and provide excellent service.

Our water bill increased significantly in August. I thought it was due to increased usage due to the ridiculously hot weather we’d been experiencing since May. When the bill was even higher in September, I knew something was amiss. Sure enough I had a leak in the main. Pridemark responded same-day. Donnie was on it. Professional, hard working, and a subject matter expert for sure. He had to do a lot of digging but he located the leak and made the repair. He came back the next day filled the area immediately near the repair with sand for added security. The price was very fair. I recommend Pridemark if you need a plumber. I would definitely do business with them again.

Donnie demonstrated expert competence and resolved my plumbing issues will ease. In addition, he provided helpful prevention and good to know tips to avoid further problems and issues. A skilled professional and highly recommended!

I highly recommend Donnie and Pridemark Plumbing. We were having issues with our Rinnai tankless hot water heater, it would shut off and we were getting an error code. Upon searching what that error code meant, we called the original plumber who installed the unit. They were not able to help in a timely manner, nor did they carry parts for the unit in their service trucks. I then found Pridemark through the Find a Rinnai Pro on the Rinnai website. Donnie arrived within the timeframe provided and got right to work. He found a couple issues that he fixed and even provided some feedback for the builder as they installed the venting pipe too close to the window. (Not sure we'll be able to get the builder to fix that and I am really disappointed that our home inspector didn't catch the issue either) I will refer Donnie to all my future clients as he knew what he is doing and certainly cared that he did it correctly. Thank you Donnie for being knowledgeable and doing a good job....that is hard to find these days.

I have used Pridemark Plumbing previously for an emergent leak inside my home - this time it was the outside mainline needing repair. EVERYONE I have encountered is professional, prompt and communicative. All details are given up front before work begins, questions answered and an explanation of what’s to be done. I will continue to sue them and refer friends to them.

Thank you Pridemark Plumbing for your excellent customer service. We can always count on the ease of scheduling an appointment, solving our plumbing issues and providing excellent customer service. Thank you to our tech, Donnie!

Excellent service. We were deleting a water line to a wet bar and they traced the line, cut it and ensured we would not have a problem in the future. Such a great and professional service with a great price. Thanks Pridemark!!!