Arid Valley Plumbing

Complete scam on work and pricing. Same situation as other Home Warranty complaints here on Google, charging for modifications that are unnecessary and basic process of an install, also using my old original parts and charging for new. Check out the photo of the exhaust vent, all the original venting parts except for that small piece of aluminum at the top that cost me $200, seems reasonable... right?!? This is all part of a $650 install scam for unnecessary so called modifications. Side note it took them 14 days to pull this robbery. Worst plumbing company practices in the valley stay clear from this so called business. RESPONSE TO OWNER 03/20/25: Frankly, I find your response beyond disappointing. A vague apology doesn’t fix the unacceptable service I received. This isn’t just about frustration—it’s about a failure on your end to meet even basic expectations. Do you actually plan on doing something to correct this situation, or are you just leaving a generic responses and empty reassurances like you do for all the other disappointed customers who have left reviews of your bad business practices.

Mario, I recently hired your plumbing services to address a leaking and running toilet in my home. Your efficiency and promptness were exceptional. You completed the job swiftly and effectively. I am highly satisfied with your plumbing services and would highly recommend them to others..

I was so very fortunate to have Chris G come to my rescue. I've never had a Dual flush canister. I would not tackle it myself! Chris came in assessed the issue determined is was leaking, put in the order for canister? Came back and installed it super easy! He is knowledgeable, efficient, neat, explained what he did and above all, very customer service oriented! Thank you Chris!

So one of the Arid Valley plumbers, Chris, came to our house to do a small plumbing repair. He was very friendly and professional and explained what needed to be done and after he fixed our issue, he kindly showed us his work and explained what was improved. We really appreciate the personal attention.

Wowza! I just had the most pleasant experience with our plumbing company. Chris G. arrived on time. He was very courteous and professional. He identified the problem quickly and fixed it. What was amazing is, he took time to explain to me what the problem was and educated me on how he fixed it. I truly appreciate excellent customer service and that is exactly what I received from Chris G. 5 stars all the way!

I wish to commend Brad Ramsey for the excellent work he just finished at my home (water heater)… he went above and beyond and I appreciate it so much. I recommend you schedule with Brad next time you have a plumbing issue.

Chris G. arrived early within our appointment window and was very professional, friendly and thorough. He explained the problems he found and also how he fixed them. He was courteous and respectful and did not leave a mess. Chris was also knowledgeable. All the way around, we are happy with the service. Thanks!

Mario was excellent and the service we received from AV Plumbing was better than I could have ever imagined. They were able to come out Tuesday afternoon and diagnose the issue with our water heater. Within 48 hours we had a new water heater installed. Fair pricing, prompt service and professional employees and technicians make an excellent business!!!