Wolfgangs Cooling, Heating & Plumbing
Review Summary
- Positive Experiences:
- Positive experiences with Joshua (Osmosis system installation, thorough explanations, excellent customer service), Jacques (garbage disposal replacement, knowledgeable, patient), Brian (professional, on-time, diagnosed issues), and Donald (water heater replacement, softener relocation, inspection recommendations, same-day appointment).
- Appreciation for clear communication (arrival time updates, explanations).
- Positive feedback on friendliness and helpfulness of Tyler and Amanda.
- Zeke provided a good maintenance checkup experience.
- Negative Experience:
- Significant issue with evaporator coil replacement, resulting in damage and lack of response from management.
- Overall:
- Mixed reviews with a significant negative experience overshadowing the positive ones.
- Customers appreciate professionalism, thoroughness, clear communication, and helpful staff.
- Customer satisfaction appears to vary significantly depending on the technician.

Reviews
View All on Google4.9
(2885 reviews)
R More
I was very happy with Joshua who handled the installation of a new Osmosis Water System. He was professional and got the job done to my satisfaction. He explained thoroughly how to maintain my new system so that I get the best drinking water possible. He cleaned up after himself and when he was finished I asked him for information about other products I was interested in. He took the time to tell me about all the HVAC and other services Wolfgang offered to its customer. I was impressed with the annual maintenance plans they have and they were reasonable.. I was pleased with the quick response when I called in. Tyler and Amanda were always friendly and eager to help when I called. I will use Wolfgangâs services again. Thank you Wolfgangâs Plumbing and Cooling for the great service.
Tucker Sullinger
November 23, 2024
I recently had the pleasure of working with Wolfgang and their exceptional plumber, Jacques. From start to finish, the experience was nothing short of fantastic. Jacques was not only incredibly knowledgeable but also genuinely kind and patient. He took the time to explain some plumbing basics to me, which I really appreciated. His pointers were invaluable and gave me a better understanding of how to maintain my plumbing system. Jacques did an outstanding job replacing my garbage disposal. The work was done efficiently and with great attention to detail. Itâs clear that he takes pride in his work and strives for excellence. I couldnât be happier with the service provided by Wolfgang and Jacques. I highly recommend them to anyone in need of plumbing services!
Spencer Sillings
January 10, 2025
Worst experience Iâve ever had hiring this company. I paid close to $4k for them to replace my evaporator coil only to find out later from 2 other HVAC companies that they bent the metal during the repair and damaged the unit beyond repair during the install. It was so badly damaged that 2 different companies said the only option is to completely replace the entire unit. When I called the manager to discuss the matter he didnât respond to me for nearly 2 months and once I finally spoke to him he said to send images again and then he never contacted me again. Would recommend going to ANY company besides this. Attached are the images of their âquality repair jobâ that has huge gaps in the duct.
David Keller
Absolutely fantastic. 5 stars all around. 5 stars for Brain. He was fantastic and extremely professional. From calling me 15 minutes out all the way to the end. Perfectly on time. Friendly and understood how important this was. He was able to diagnose the issues I was having. I will recommend Brian to all of my clients, friends and family in the future!
patty hollenbach
Joshua was awesome! Loved that he kept us updated on his arrival time. The picture he sent to identify himself was a great asset for safety reasons. His customer service was beyond excellent! Thank you for a job well done!
mike cunningham
He was great. He explained everything in a language that we could understand. He was very thorough in examining all potential plumbing issues and gave us a cost analysis of all plumbing issues. He is a great professional and a great representative of your company.
shelly carr
Zeke came out for a maintenance covered check up on my HVAC unit. He was friendly, knowledgeable. He explained everything he was going to do, everything he found and gave me some helpful tips! Very happy with this company!
J K
August 21, 2024
Donald was simply fantastic. He replaced water heater and skillfully moved existing softener to perfectly fit. He has a lot of experience in inspections and made sound recommendations for improvement around the property. When I called I was able to get appointment on the same day! Thank you.