Drain Medics / Trenchless Sewer Solutions

I am so happy we chose this outfit. We had a slow drain, attempted to snake it myself, then called in a different company to try. They fared no better, and a week or so later things were backing up again. Not fun. Drain Medics came out, put an inspection camera down the pipe (at no charge), and imaged a collapsed pipe in the middle of my living room floor and intruding roots inside the pipe. Disaster. They gave me a competitive quote and left me to contemplate my options. After sulking about that for a few days, we called them back and they quickly scheduled the project, and then rescheduled it at our request. On Monday of this week their crews arrived, took up our carpet, built an airtight enclosure around the work area, and jackhammered their way through the floor and dug 5 feet down to the problem area. This was a PITA for them; contrary to what I told them, our slab is in fact post-tensioned, and they had to work around those supports, and randomly-laid water supply pipes too, before getting to the trouble spot. The root they extracted was as thick as my leg, and the waste pipe split and crushed. No wonder that tree was so happy :-). 2 days later, its done. The new pipe is laid in a bed of rock salt, which will keep the root at bay in that area. The 8 x 3-foot hole in my floor was backfilled, tamped, and re-cemented with added rebar for strength. They took down the enclosure, vacuumed and cleaned up all of the dust, dirt, tools, etc, and we're back in business, and our house did NOT get destroyed with dirt and dust as I feared it might. On Friday one of their business partners will return to re-lay the carpet. Outstanding. When I tell you I was wound up about this project, Austin (head cheese of Drain Medics) can vouch for that. He took my calls after hours, assuaged any concerns I had, was responsive to my ideas, etc. He and his crew also showed up on-time, were considerate of my WFH spouse, and just pleasant and respectful of us and our property at all times. Great crew. I highly recommend these guys, they did a great job for us on a tricky PITA project, they were professional, prompt, and got us a great result. A+.

Drain Medics saved the day. I can't thank them enough. We had hired another sewer company - let's call them Wrong Way. Wrong Way had quoted us a price to put in a clean out, descale our sewer and fix a crack and hole in the sewer. Then after they dug up our patio, broke through dry wall in two walls, broke a pipe in our kitchen rendering our sink and dishwasher useless for Thanksgiving, they came back and quoted us double the price that they had originally gave us. We called Drain Medics after reading good reviews online and Austin and Robert came out and gave us a much better price (even better than Wrong Way's most reduced rate). They communicated incredibly well. They went above and beyond - even driving 2 hours away to purchase a special tool that they needed to get our job done right. They were really terrific. They explained everything. Showed us what was going on in the camera and were so pleasant. They just were straight shooters. We realize now that Wrong Way cajoled us into doing things that didn't even need to be done. I highly recommend Drain Medics.

I had an excellent experience with Austin at Drain Medics. He came out on a Sunday for a sewage blockage and arrived quickly. Not only did he solve the issue fast, but his price was much lower than other companies' quotes. After the excavation, he left my yard looking great too. Highly recommend their services!

We worked with Drain Medics to epoxy coat our cast iron pipes and they were fantastic to work with from beginning to end. They explored various solutions with us and ultimately helped guide us to the most optimal for us, and gave us competitive pricing. Highly recommended!

The Drain Medics team is awesome. You’ll see a lot of garbage ai bot reviews online, so I’ll make sure to be specific. Austin and his crew saved us a ton of money by running a liner into our sewer line to save us probably $15k in digging up our street. He’s good at communicating and honest. He let me know different options and was really patient dealing with all the coordination challenges that come up with any major project. Highly recommend Austin and Drain Medics👍

We have used these guys for 3 different commercial building sewer repair jobs. Austin and Robert were able to line large sections of cracked sewer pipe, without having to demo and excavate the entire section. They are always affordable and on time. Experienced and professional and highly recommend!

Drain Medics Tucson – A Realtor’s Go-To for Tough Plumbing Problems! As a Realtor, I often rely on trustworthy professionals to help ensure smooth transactions for my clients, and Drain Medics Tucson truly delivered! I called them in to address a difficult sewer line issue, and they handled it with unmatched expertise and efficiency. Their team was prompt, professional, and communicative throughout the entire process. They not only diagnosed the problem quickly but also explained the situation clearly so I could keep my clients informed. Their transparent pricing and commitment to quality workmanship stood out. Thanks to Drain Medics Tucson, what could have been a deal-breaking issue was resolved seamlessly, saving both time and stress for all parties involved. They’ve earned my trust, and I’ll definitely recommend them to future clients or call them for any other real estate-related plumbing needs. They’re a lifesaver! ⭐⭐⭐⭐⭐ Caroline Freedman

This team truly came to the rescue, providing competitive pricing for a far superior solution (longer term, like 25-yr warranty vs 5-yr) to replacing our aged, collapsing cast iron with new ABS and permalining from there to clay. Their high resolution scope/camera equipment made our immediate problem painfully clear. They went above and beyond to meet our tight schedule, communicated fantastically, and ensured that we have a super solid sewer line. We couldn't be more pleased with Austin's expertise and dedication.