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DrainMasters Plumbing & Drain Service

📍 3209 N Geronimo Ave, Tucson, AZ 85705 📞 (520) 690-9881 🌐 Website
4.7 (108 reviews)
Open 24 hours
Plumber
Septic system service

Review Summary

  • Positive Experiences: Customers consistently praise DrainMasters for their prompt service, professionalism, knowledge, and efficient work. Many reviewers highlight the plumbers' helpfulness, cleanliness, and willingness to explain the work.
  • Specific Plumbers Mentioned: Derrick, Zack, Fernando, RJ, and Cody are frequently commended for their excellent service.
  • Services Provided: Drain cleaning, pipe repair/replacement, toilet repair, and emergency services (including water main breaks) are mentioned.
  • Key Benefits: Same-day service, 24-hour availability, upfront and fair pricing, and a positive overall experience are recurring themes.
  • Customer Loyalty: Many reviewers express their intention to use DrainMasters exclusively for future plumbing needs.
DrainMasters Plumbing & Drain Service thumbnail

4.7

(108 reviews)

5 ★91%
4 ★3%
3 ★0%
2 ★3%
1 ★4%

Chris Sakai

February 16, 2024

Our pipes were all corroded and broken and Zack came out for several days to dig out the broken pipe from underneath the house so that we could place a new pipe under the house. Very hard work but Zack finished the job! Very good and hard worker!

Larry Ford

Derrick came out around 7 on Sunday, Dec the 29th. He snaked the drain and our problems were solved. Great job by Derrick and DrainMasters. Definitely will call them if need be.

Lee Jessen

I had called another plumbing company due to sewage backing up in my shower. The company said I could have an appointment in 8 days. I called Drain Masters and they sent Zach out within 45 minutes. He and his apprentice did a great job and solved my problem quickly. I will only call Drain Masters. I had another occasion to use Drain Masters Plumbing and Drain Service. Fernando was the plumber they sent. He was amazing. He did such professional work and explained every step to me. He also suggested some preventive maintenance that I could do at a future date. I appreciate that I can schedule when my wallet and schedule permit. I will always use this company and ask for Fernando. I had another plumbing issue with one of my toilets. Derrick came out and repaired it. He was knowledgeable, professional and punctual. I recommend Derrick highly. It is great to know if you have a plumbing problem and call Drain Masters it will be fixed.

Katlyn Gunder (Kate)

I unfortunately had to call a plumber two times within one week for separate issues, but I'm so thankful for DrainMasters. They were able to come out same day and even within 1 1/2 hours after 5. Both Plumbers, RJ and Cody were wonderful, professional, and extremely helpful. All issues were resolved in a timely manner and there was even help with cleanup. I couldn't imagine calling anyone else. Thank you!

Greg Morton

I called DrainMasters within 30 Minutes I received a call from Cody who was only 10 minutes from our home. Cody turned out to be the nicest, professional and Best Plummer I've ever had the pleasure of knowing. Cody even gave me tips to keep my toilet running smoothly to prevent extra maintenance. I Highly Recommend DrainMasters for Professional Plumbing ! The price was better than I had expected too. Thanks, Greg Morton

L. R.

Awesome experience! We've had some bad plumbing experiences before with other companies, but now that I know what a great job Drain Masters does we will always call them! We had a water main break in the evening, called Drain Masters because they are 24 hours, and they expertly and cheerfully helped us through the entire ordeal to get water back in just a few hours. Thank you so much guys!

John Capuano

We had a pipe burst in an interior wall and Derrick came out quickly and did a super job. He was efficient and professional, thank you!

Mark B.

Zack did a great job clearing our main line stoppage - really good work ethic, knowledgable, personable and professional. From start to finish the experience with Drainmasters was smooth and with no surprises. Two other companies I called said they would give me a quote (for a simple stoppage mind you) *after* they came out and “diagnosed” the issue - which is code for “you’ve spent the whole day waiting for us so you’ll probably pay whatever we quote you”. Not Drainmasters - up front and fair pricing over the phone which is much appreciated!