DrainMasters Plumbing & Drain Service
Review Summary
- Positive Experiences: Customers consistently praise DrainMasters for their prompt service, professionalism, knowledge, and efficient work. Many reviewers highlight the plumbers' helpfulness, cleanliness, and willingness to explain the work.
- Specific Plumbers Mentioned: Derrick, Zack, Fernando, RJ, and Cody are frequently commended for their excellent service.
- Services Provided: Drain cleaning, pipe repair/replacement, toilet repair, and emergency services (including water main breaks) are mentioned.
- Key Benefits: Same-day service, 24-hour availability, upfront and fair pricing, and a positive overall experience are recurring themes.
- Customer Loyalty: Many reviewers express their intention to use DrainMasters exclusively for future plumbing needs.
Reviews
View All on Google4.7
(108 reviews)
Chris Sakai
February 16, 2024
Our pipes were all corroded and broken and Zack came out for several days to dig out the broken pipe from underneath the house so that we could place a new pipe under the house. Very hard work but Zack finished the job! Very good and hard worker!
Larry Ford
Derrick came out around 7 on Sunday, Dec the 29th. He snaked the drain and our problems were solved. Great job by Derrick and DrainMasters. Definitely will call them if need be.
Lee Jessen
I had called another plumbing company due to sewage backing up in my shower. The company said I could have an appointment in 8 days. I called Drain Masters and they sent Zach out within 45 minutes. He and his apprentice did a great job and solved my problem quickly. I will only call Drain Masters. I had another occasion to use Drain Masters Plumbing and Drain Service. Fernando was the plumber they sent. He was amazing. He did such professional work and explained every step to me. He also suggested some preventive maintenance that I could do at a future date. I appreciate that I can schedule when my wallet and schedule permit. I will always use this company and ask for Fernando. I had another plumbing issue with one of my toilets. Derrick came out and repaired it. He was knowledgeable, professional and punctual. I recommend Derrick highly. It is great to know if you have a plumbing problem and call Drain Masters it will be fixed.
Katlyn Gunder (Kate)