Knight Brothers Plumbing LLC
Review Summary
- Positive Experiences: Customers consistently praise the company's skilled and professional service, highlighting efficient work, clear explanations, and fair pricing. Jonah and Bradley are frequently mentioned by name, with customers particularly appreciating their expertise, punctuality, and friendly demeanor.
- Services Provided: Knight Brothers Plumbing LLC handles various plumbing issues, including walk-in shower installations, water heater replacements and repairs (including emergency services), sewer line clogs, garbage disposal repairs, and general plumbing inspections.
- Key Strengths: The company is commended for its responsiveness, including after-hours service and quick arrival times. They are also praised for their attention to detail, going the extra mile to ensure quality work and customer satisfaction.
- Areas of Improvement: One review mentions a garbage disposal issue that required a follow-up repair, though the second technician, Bradley, resolved the problem effectively.
- Overall Recommendation: Knight Brothers Plumbing LLC is highly recommended by customers, who express satisfaction with their services and plan to use them for future plumbing needs.
Reviews
View All on Google4.8
(62 reviews)
Kayla Marquez
I had a fantastic experience working with Jonah. He was incredibly skilled and professional throughout the process. My spouse and I decided to upgrade our old prefab fiberglass bath to a walk-in shower, and Jonah clearly explained each step of the plumbing work he would perform. He efficiently made the necessary adjustments for the new plumbing and installed a new mixing valve without any hassle. It's worth noting that a larger company declined this job because they thought it was too complicated, but Jonah handled it effortlessly. We will definitely rely on him for all our plumbing needs moving forward.
Peggy Schroeder
I received an estimate from Jonah that was about a third of what three other plumbers quoted for replacing a galvanized steel outtake pipe to my water heater. He arrived on time, worked efficiently, and even placed a plastic separator between the new hot water outtake pipe and the cold water intake pipe below to ensure they wouldn’t touch. He also took the time to check the faucets in my old house for any sediment that might have been dislodged when he turned the water main back on, which the previous plumber overlooked, causing me unnecessary costs. Fair pricing from a skilled plumber who genuinely cares about his work. I wish I had discovered him years ago.
Brielle Tanner
I reached out to them thinking I had a problem with my sewage ejector pump, but Jonah arrived and quickly identified it as a sewer line clog. In just about an hour and a half, he had everything working again and suggested a cleanup service for the aftermath. He was friendly and eager to address all my questions. Their rates were extremely reasonable. I also want to highlight the fantastic support from the office staff; they really helped me get a clear copy of the invoice for my homeowners insurance. Knight Brothers Plumbing LLC has earned a lifelong customer, and I will recommend them whenever I can! I'm really grateful for their excellent service!
Austin Conner
I returned home from running errands to discover that our water heater had broken down. After contacting several plumbing companies that claimed to provide emergency services, I found that they all wanted to send a salesperson to give a quote and possibly replace it sometime next week. Then, I reached out to Knight Brothers Plumbing LLC. The representative I spoke with gave me a clear price and assured me that someone could arrive within a couple of hours. Jonah, their technician, arrived in just 90 minutes and immediately got to work. By the end of the day, we had a brand-new water heater and hot water again! Other companies didn’t even have the units in stock.
Santiago Lloyd
Just before a big family gathering, our sink's garbage disposal gave up on us. It was a pressing issue that needed a quick solution. Bradley and Jonah came over to fix it, while I was away and my son supervised. When I returned, everything had been taken care of. However, about a month and a half later, we noticed the garbage disposal had started to leak. It was a minor leak at first, but eventually, we had to put a pan underneath it. We decided to call a plumbing service and they sent a wonderful and polite young man, Bradley. He immediately got to work and identified the issue. He seemed a bit unsettled and made a call to his headquarters. I offered him some privacy for his call, but he declined. He then stepped outside to continue his conversation. When Bradley returned, he seemed a bit distressed. Without criticizing the work done by Jonah, he revealed that the problem wasn't just a leak. From his discreet explanation, I understood that some steps were overlooked during the initial garbage disposal installation. Bradley then proceeded to rectify the situation, and he did a fantastic job! He spent longer at my home than expected, but as he said, 'If a job is worth doing, it's worth doing properly'. I'm sure my final bill was less than what it should have been considering the amount of work done. Bradley was outstanding. He was humorous, amicable, and extremely knowledgeable. I wouldn't think twice about requesting him specifically for any future plumbing needs in Tucson. He's truly a gem!
allen clay
My gratitude goes out to Knight Brothers Plumbing LLC for their exceptional effort in getting my water heater back in action. Bradley and Jonah have outdone themselves, delivering their services promptly, thoughtfully, and professionally, all while maintaining a courteous attitude. I am truly thankful for all their hard work, especially considering the challenges they've had to face with the water heater's manufacturer. They've certainly gone the extra mile to resolve this water heater problem for me! I'll definitely be recommending you to everyone I know - you guys truly deserve it!
Ryder Fitzpatrick
Jonah stopped by and inspected our problem. What we had initially assumed to be a blocked pipe was actually substandard plumbing. Bradley and his team arrived and started work from the basement to reach the main level plumbing. They meticulously cut through the drywall for the repair. They took the effort to explain the issues to me and successfully resolved them. The drains are now functioning flawlessly. Jonah was amiable, professional, and punctual. Bradley was professional and showed dedication to the job at hand, minimizing the mess. Our drywall repair team mentioned that they seldom see such thoughtful access through the ceiling. I was able to reuse the original drywall, and it was repaired with minimal effort by the drywall crew. I would strongly recommend Jonah and Bradley for any plumbing needs to my friends and family. Thanks, Jonah!
chelsea moon
Knight Brothers Plumbing LLC is definitely the place to call. Their rates are incredibly fair, and their professionalism, quick response, and enthusiasm are beyond worth the cost. We reached out to them for a water heater installation after hours. Bradley called us back first thing in the morning, assessed the situation through photos, and managed to reach us by late morning. He even came prepared with all the necessary equipment. He gave us a 20-minute heads-up call before arriving at our house. To sum it up, Bradley from Knight Brothers Plumbing will now be our first choice for all our plumbing needs.