Roto-Rooter Plumbing & Water Cleanup
Review Summary
Roto-Rooter receives mixed reviews. Positive feedback highlights Taylor's quick service, communication skills, problem-solving abilities, and friendliness. Customers appreciate the fast response times and thoroughness of some technicians. However, there are complaints about weekend availability, incomplete work (toilet not reset), and high pricing.
Reviews
View All on Google5.0
(123 reviews)
Jairo Romero
October 21, 2024
Taylor was quick to diagnose and solve the plumbing issue. He has great communication skills and informed me of every step. When the issue reoccurred, he swiftly came back out and solved it the same day. Great work and highly recommend.
Brittany Smith
January 26, 2025
Back in May I had a crushed pipe in my basement. Taylor had to remove the toilet and said I’ll be back to place the toilet and put a wax ring on it. It is January and we are working on our basement. The toilet was never reset but the flange was never installed correctly either. The window view from our toilet is spectacular.
Ryk Moore
Well, they say they’re 24 hours, but they aren’t. It’s hell to get help on the weekend. However, once Monday came around, they were quick to call me to schedule. They had a tech out within an hour! Taylor did an awesome job! He was very helpful and I’d highly recommend him!
sherry eubanks
The customer service was amazing. The Plumbing Tech Eric and his assistant were very knowledgeable and thorough. I must include Ms.Sean who made the claims process very easy.
Shawn Brown