Benjamin Franklin Plumbing of Greater Little Rock

Positive experiences: Customers consistently praise the technicians' efficiency, knowledge, politeness, and thoroughness.
Specific praise for technicians: Matt and Klaus are frequently mentioned for their excellent service and problem-solving skills.
Services mentioned: Repairs (leaks, frozen pipes, backups), water heater installation, and preventative advice.
Key benefits: Prompt service, clear communication, reasonable pricing, and going the extra mile (e.g., cabinet door repair, future-proofing pipes).
Overall sentiment: Highly recommended, with many customers stating they will use the company again and recommend it to others.

Review Summary