American Leak Detection of Orange County
Review Summary
American Leak Detection of Orange County receives positive reviews highlighting:
- Professionalism, knowledge, and thoroughness: Technicians are described as knowledgeable, explaining issues clearly, and providing detailed information.
- Honesty and transparency: Technicians are praised for their integrity, providing multiple options, and not pressuring customers.
- Efficiency and responsiveness: Quick identification of problems and prompt service, with some repairs completed the next day.
- Excellent customer service: Technicians are courteous, respectful of homes, and answer questions.
- Specific Technicians Mentioned: Jim, Abel, Mason, Jimmy, Michael, and Brian are all mentioned by name with positive feedback.
- Areas of Improvement: One review mentions a negative experience with the phone receptionist.

Reviews
View All on Google4.9
(177 reviews)
Jonathan L
Jim inspected my home for leaks and was incredibly professional, courteous, andāmost importantlyāhonest. He operated with integrity and was completely transparent throughout the process. I truly appreciated his thoroughness and the way he took the time to explain everything, ensuring I understood the details. He even provided thoughtful recommendations to help extend the life of my appliances. I highly recommend Jim for anyone looking for a trustworthy and knowledgeable professional!
Brandon Brugman
January 17, 2025
I had noticed an increase on my water bill. Jim came out and found the slab leak quickly. The next day Abel came out and fixed 2 leaking pipes. This company responds quickly and the problem was fixed the next day. The best way to fix the pipe was a reroute through the wall. I would definitely use them again.
Marion Conte
Mason and his apprentice arrived promptly, worked diligently, and answered all my questions. The problem was located and the options were clearly explained to me. I especially appreciated the manner in which he guided his 'pupil.' I'm sure the followup repairs will be accomplished with no worries on my part. I'd recommend Mason to anybody needing your services. Thank you for sending such a pleasant and knowledgeable tech!
Sorena sbr
I recently had the pleasure of working with Jimmy from American Leak Detection, and I couldnāt be happier with the service I received. Jimmy was incredibly professional, knowledgeable, and efficient. He quickly identified the source of a persistent leak in my home and took the time to explain the issue in detail. What really impressed me was how he presented multiple repair options, clearly outlining the pros and cons of each. He didnāt pressure me into choosing the most expensive fix but instead helped me make the best decision for my situation. His honesty and transparency were refreshing. Jimmy also showed great respect for my home, working neatly and leaving everything clean when he was done. Itās rare to find someone who combines such expertise with top-notch customer service, but Jimmy absolutely delivered. I highly recommend him and American Leak Detection to anyone in need of a reliable and trustworthy plumber. Thank you, Jimmy!
Steven Leyra
Hello Jimmy Padilla is an excellent worker. Kind, professional, clean and responded and gave a summary of findings on a way I could understand. Much appreciated Padillas work and service. However, the lady that answered the phone, was not professional. Remember, she is the first impression of your business towards your customers. If it wasn't because farmers insurance sent this job to be done, I would have chosen a different leaking company just because of her. She needs to learn how to speak to customers on the phone, being polite and with kindness. Just trying to help your business.
Lisa Gonefishin
Jim was awesome, he was very professional, knows all his stuff and more. American Leak Detection is so lucky to have him. He works Saturdays too. Overall a great person working for a great company.
Jeanie McHatton
Michael clearly explained all our problem areas in addition he send us videos of those area with an explanation. He and his intern were very friendly, polite and thorough. Today we received a video report with 3 suggestions for repair. Thank you so much Michael and Leak Detection and also Tamra for arranging the appt .
Jay Porter
Brian was great. He communicated well and was greatly professional. I especially enjoyed working with him as we were able to collaborate effectively and we were able to come up with a solution. No leak was found, but that also helps me know what else to look at. Thank you!!!!!