First Option Plumbing Inc
Review Summary
- Positive Feedback: Highly recommended for efficiency, knowledge, promptness, fair pricing, and professionalism.
- Specific Praises: Responsive, arrives on time, provides clear communication, offers reasonable quotes, and completes work quickly and effectively.
- Services Mentioned: Gas leak repair, faucet repair, water valve replacement, refrigerator line installation, and tankless water heater repair.
- Teamwork: Often works in teams of two, with one handling repairs and the other managing tasks.
- Emergency Service: Available for emergency weekend work.
- Customer Service: Excellent customer service, including helpful advice over the phone and tidying up after work.

Reviews
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(290 reviews)
Suna Zhao
July 4, 2024
I hired this plumbing company because they rated 5 stars at Yelp, and i wasn’t disappointed for sure, they worth the 5 star rating. This company runs the most efficient business. They come out in a team of two. While one stay at the repair site, the other runs all chores. They are knowledgeable, quickly diagnose and investigate where the problem is, and get the repair done. They run pricing with their boss which I should say it’s not the cheapest, but pretty fair based on my experience. Highly recommend!!!
DN Diana
We recently had an urgent issue with a gas leak that caused a significant increase in our gas bill and a persistent gas odor around our patio. After contacting the gas company, they confirmed a gas leak on our property (not the city line), evacuated our home, and shut off the gas overnight while addressing the immediate danger. The entire experience was stressful, and we were extremely worried about finding a reliable plumber who wouldn’t take advantage of the situation. That’s when we found Bert and his team at First Option Plumbing. Bert was incredibly responsive, prompt, and knowledgeable. He arrived the next morning, assessed the situation, and explained exactly what needed to be done. Unlike other plumbers who provided overpriced quotes and impractical solutions (such as breaking additional concrete or running exposed gas lines), Bert offered a reasonable and efficient plan. Not only did Bert and his team resolve the gas leak quickly, but they also ensured the work was done professionally and cosmetically pleasing, without unnecessary damage to our property. The repair passed inspection seamlessly, and the gas company promptly restored our service. Bert’s professionalism, expertise, and fair pricing made a difficult situation so much easier to handle. We highly recommend First Option Plumbing for anyone looking for a trustworthy and skilled plumber. Thank you, Bert, for your outstanding work!
Pamela Howell
Bert was fantastic! I left a message and he called back and scheduled the appointment right away for the next day. He arrived promptly and He changed out our hot and cold water valves under the kitchen sink and replaced our refrigerator line. We would highly highly recommend this company.
Sherie Mallari
October 1, 2024
I am very happy with First Option Plumbing. Today, they fixed my faucets and made sure the job is done right! Everytime I call, they answer the phone; they gave me a good price quote- better than the other guys; they arrived at the appt on time today, and within an hour, no more leaky faucets. I recommend Bert at First Option Plumbing. They are AWESOME!!!!
Tom Chow
Called 1st Option Plumbing in the morning for a copper pipe leak in front porch spigot. Technician Scott and Eli showed up promptly at promised time. Gave me a quote that’s reasonable and repair finished in 30 minutes. Job well done and I am satisfied. Will recommend anyone needs plumbing work to give them a call.
Sue Kruse
Needed emergency work done on the weekend. Jesus was busy on another job but constantly kept me updated on exactly when he would arrive. Once here, he was kind, courteous, and did a fantastic job taking care of an old refrigerator water line that was leaking, then installed the refrigerator for me. The cost was reasonable, work done fast, and he took care to make sure everything was tidied up when he left. Will definitely be calling again next time I need plumbing work done, Jesus was the best!
gregory anderson
EXCELLENT service! Called once with a problem. Instead of sending someone out, the owner helped me undersand the problem and suggested a solution. He even called me back to make sure that I fixed the problem by myself. Zero dollars! Then, last week we had a bigger problem and Jesus came out and spent a few hours fixing things. Super considerate in how he treated our home, clear communication, and all for a fair price.
Tony Esla
Fast, efficient and professional. I called them around 10:30 AM to diagnose and repair the tankless water heater and by noon their technician arrived at our house and diagnosed and fixed the issue. Highly recommend them.