HomeX Plumbing Heating & Air
Review Summary
HomeX Plumbing Heating & Air receives overwhelmingly positive reviews. Customers praise the company's:
- Excellent service: Technicians are described as friendly, professional, knowledgeable, and helpful.
- Skilled technicians: Specific technicians mentioned include Roger, Oscar, Jesse, Mario, Eric, and Simon, who are commended for their work ethic, thoroughness, and problem-solving skills.
- Positive experience: Customers highlight the technicians' patience, clear communication, and ability to make a stressful situation pleasant.
- Cleanliness and professionalism: Technicians are noted for being on time, using shoe covers, and having clean uniforms.
- Responsive and helpful office staff: The office staff is praised for their communication and assistance.
- Overall satisfaction: Customers express a high level of satisfaction and indicate they would recommend and reuse the company's services.

Reviews
View All on Google4.9
(768 reviews)
Robert Diaz
January 24, 2025
I had the best experience with HomeX. Roger was dispatched out quickly as soon as I made the call. He was kind and supportive as he immediately went to work. His field supervisor Shane came by and assisted. Shane over saw the entire process. Roger's partner Oscar also worked on my broken pipe. The entire team was patient and guided me through the entire repair. I felt like I had a good group of friends helping through a tough bind. The work was flawless. I would highly recommend this crew. Roger and Oscar had superior work ethic. Shane was extremely knowledgeable and helped ease me through the process. This crew represents the company to the full extent. They met and exceeded my expectations. THANK YOU!
Marta Jotz
January 28, 2025
Jesse is a plumber hero!! He did not give up on looking for my great grandma earring that fell inside my bathtub drain. I didn’t sleep all night because of this situation since it had so much sentimental value to me and I had no hope but then life surprised me with the best service and an amazing person that he is!!! This company is gonna be forever in my heart. He tried every single option there was to find it and found it. I’m speechless I’m so happy. Thank you Jesse for your persistence and professionalism. He left everything perfect and cleaned afterwards as well. I’m beyond grateful.
Bill Elliot
Couldn't recommend this company more! I have used them in the past and continue for all my plumbing needs. Had a hot water tank installed by them about 6 months ago and they were great. Yesterday I had a kitchen sink draining problem and called after hours, it wasn't an emergency so they said they would come the next day. Communication was great and the technician, Mario, arrived early and was very friendly and professional. He was thorough and made the terrible experience of a plumbing issue a pleasant one. He talked and made me and especially my wife feel very comfortable with everything he said needed done. I wish I remembered the other technician who helped with the hot water tank installation because he was also amazing. I do know that Mario came to help with the hot water tank as well. Amazing employees! Great service! Definitely call HomeX for your needs. You All have a customer for life and it's because of your employees!
Rick G.
Eric and Oscar were amazing! They were very polite, honest, and helpful. Very knowledgeable guys and best of all they had slip ons on their shoes to make sure my Floors wouldn’t get dirty! Would definitely be using them for all my needs!
Lola Touch
Eric and Oscar were both very professional and kind. I appreciate their detailed assessment and work. Office staff was very kind and helpful with arranging our appointment and any questions I had. I would definitely recommend them and would hire them in the future.
Destanie Morton
Oscar was a tremendous help. He was able to run diagnostic, find the best solution for our water heater problems and have the appropriate parts ordered before leaving our home. I would give 10 Stars if I could. Oscar was polite, professional and well knowledgeable of our water heater system.
Mark
The guys were on time. Eric and Simon were very professional, friendly, asked the right questions and most importantly fixed the drain stoppage in a short amount of time. The guys had good equipment, clean uniforms and were very respectful when entering the home. I would hire them again!
Kim Garcia
This was my first time using Home X and I was very impressed. The office staff had great communication. The technician Roger was very helpful and troubleshooted all options to help save me money. I will definitely use them again!!